Document Control Administrator Jobs

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

What’s in it for you as an employee of QFG?

• Hybrid and flexible work arrangements
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Health & wellbeing resources and programs
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Document Control Administrator. Could It Be You?

The purpose of the Document Control Administrator is to facilitate and support the progression of account life-cycle through proper management of documentation. This includes new and closed accounts’ document handling.

What’s it like working as a Document Control Administrator at Questrade?

The Document Control Administrator will be responsible for the proper administration of documents to ensure accounts are correctly funneling through the different stages of account life cycle. This will start with sorting, processing and storing account documents/deposits of new accounts and end with the eventual placement and management of documentation/information of closed accounts. Proper documentation is critical to the business.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

• Prepare and review daily closed account reports
• Review new account documents for completion and accuracy
• Other ad hoc duties as assigned
• Delivers all deposits to the bank
• Identify closed account documents for immediate destruction
• Filing and retrieving documentation as required
• Handle all incoming and outgoing mail/courier service
• Process all client deposits (cheques, drafts etc.) and correctly enter information into our electronic system
• Process client requests from a range of back office queues
• Maintain daily all daily logs properly
• Scan paper documents into electronic format
• Locate and prepare closed account documents for long-term storage and eventual destruction
• Sort and organize paper-based client account documentation received via mail

So are YOU our next Document Control Administrator? You are if you…

• Have strong organization skills
• Have strong attention to detail
• Ha the ability to work independently with little supervision
• Have secondary school diploma or equivalent
• Have 6 months -1 year related work experience

Additional Kudos If You…

• Have experience in Administration or Client Services is an asset
• Have Successfully completed the CSC and CPH.

Sounds like you? Click below to apply! HT1LI-Hybrid

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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