Director, Investment Performance & Analytics

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Title: Director, Investment Performance & Analytics

Location(s): Toronto or Montreal

Get To Know The Team:

Performance and Analytics, a division of Regulatory and Analytical Services, is an investment processing service group that provides performance measurement, analytics and reporting services to Asset Management, Insurance, Wealth Management and Pension Funds clients. The department has a global presence with current locations in New York, Toronto, Montreal and Mumbai. Due to recent growth and prospects, the Performance and Analytics team is searching for an addition in the Performance Measurement space.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Extra Perks: Discounts on fitness clubs, travel and more!
• Training: Hands-On, Team-Customized, including SS&C University
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave

What You Will Get To Do:

Main

• Guide and advise on new Performance Services client implementations
• Provide oversight of daily and monthly tasks to clients and ensure exceptional quality of client deliverables
• For key large clients, act as main interface or consultant pertaining to performance analytics and their subsequent reporting. Assist with new client initiatives and play a key role for escalating any issues they might find.
• Contribute to growing the Performance & Analytics business globally
• Provide business analysis for product development items, projects and client-directed queries.

Client Satisfaction:

• Manage the client ad-hoc queries process to ensure timely resolution, per client expectations and agreements
• Ensure timeliness and highest levels of quality in services delivery
• Develop and maintain relationship with high-profile clients and senior executives
• Manage development items and enhancements requested by clients

New Client Implementations:

• Manage projects and develop internal liaisons and business relationships with various teams across the organization
• Lead implementation teams to ensure high-quality deliverables and adherence to timelines

Operational and Business Management:

• Mitigate key risks and identify areas for improvement of BAU processes
• Work in partnership with technology product teams to resolve issues and improve overall business operation

Business Development:

• Act as primary regional subject matter expert and act as a key performance measurement and analysis resource within the organization.
• Assist Sales teams on RFI, RFP and other areas required.
• Deliver product and service demonstrations to existing and potential clients
• Participate in industry conferences and other professional events

Staff Development & Training:

• Manage and motivate interdisciplinary teams in various global locations
• Hire staff and grow teams as required by business needs

Product Development and Innovation:

• Research, validate and recommend various analysis methodologies to keep current with industry trends and needs.
• Contribute to strategic product development by designing and recommending new features and enhancements to the product team

What You Will Bring:

• Completed or progressing towards professional level qualification, preferably either CFA or CIPM
• Able to work independently
• Solid understanding of investment performance, ex-post risk, GIPS and attribution analysis best practices.
• Proven ability to meet strict periodic deliverables
• Strong oral and written communication skills and ability to influence others
• Experience using SS&C Sylvan and SS&C Geneva is preferred
• Strong knowledge of a range of asset classes, such as equity, fixed income and derivatives
• Strong analytical skills and ability to effectively explain attribution results
• Relational database knowledge (MS-SQL, Oracle) and basic SQL querying is preferred
• Proven track record of successfully managing people
• Team Player, Initiative and flexibility
• Ability to forge relationships with clients, internal departments and other stakeholders
• Experience providing software implementations and ongoing support services is SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process.
• Develop and demonstrate ability to work under pressure
• Client focused orientation
• Ability to multi-task effectively and ability to remain highly organized in a deadline driven environment
• 10-12 years of experience in investment performance measurement or related field
• Proficiency with Microsoft Office suite, with advanced working knowledge of Excel
• Attention to detail

We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: [email protected]

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.