Digital Implementation Coordinator - Hybrid Work Arrangement

Are you a strong communicator who thrives in a collaborative environment? Are you technically savvy and skilled with all aspects of digital publishing and distribution? Do you enjoy building relationships and having an influence on the future of digital adoption?

If answering 'yes' to those questions got you excited, then you could be the next Digital Implementation Coordinator to join the Financial Horizons (FH) family! Curious, and want to know more? Keep reading to see if this position is the one for you!

Note:

• This role can report into either our Kitchener or Montreal office.
• This role is supported by a hybrid work arrangement. A successful candidate will have the ability to work from home 2-3 days a week.

What will you be doing in this role?

• Support internal and external content inquiries as needed from shared inbox
• Assist with tracking performance of communications and content to proactively identify effective or evolved communications solutions
• Support analytics tracking and analysis on email, social media, and FH websites as needed
• Responsible for FH internal and external email communication distribution through tools such as Outlook and Marketo (marketing automation software)
• Coordinate as needed with external digital vendors and internal business teams as needed on content development and approval process
• Assist with digital content updates and day-to-day management in conjunction with communications specialists, and marketing and digital leaders
• Support the intake process and liaise with marketing and the business as needed on editorial publishing calendars and campaign/content planning
• Liaise with vendors as needed to handle or escalate support issues as needed, as well as project initiatives
• Post social media content using social media posting and monitoring software (Siesmic Live Social)
• Make content updates to website(s) on corporate properties and its divisions – ensuring accuracy in website content final delivery

What should your experience & qualifications look like?

• 1-3 years’ marketing, social media, or communications experience
• Familiarity with Google Analytics, Marketo, Social Media Platforms, and other campaign management systems
• College diploma, University degree, or related work experience
• 1-3 years of financial services industry experience is an asset
• Proficiency in Microsoft 365 suite of technologies

What competencies are required?

• High degree of accuracy and attention to detail
• Analytical and creative problem solver
• Excellent organizational and time management skills
• Strong written, verbal, and oral communication skills
• Customer service oriented

Benefits & Perks

As a member of the FH family you can expect a professional yet engaging, supportive and family like environment – our company started with 4 employees! An organization that lives and breathes its DRIVER Values.

These are some of the benefits we provide:

• Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professional
• Wellness Credit program
• Flexible and supportive Personal Days for employee or family illness, emergency etc…
• Excellent Group Benefits plan
• Personal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development
• Group Retirement Plan with employer matching
• 3 weeks of paid vacation

Who are we?

Financial Horizons is the leading, national, Canadian-owned and operated Managing General Agency (MGA) that offers a comprehensive selection of life/health insurance, employee benefits, pensions, investments, structured settlements, and risk management products and services to advisors throughout Canada. We are headquartered in Kitchener, Ontario, and have a national presence with offices across the country. There is a lot more to us under the ‘Our Story’ section, but we’re trying to keep it short here. If you've read this far, first of all, thank you for your time, second, if this seems like a great fit for you, then we look forward to your application! :)