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Project Leader I - Implementation
Company | Holman |
Address | Mississauga, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Motor Vehicle Manufacturing |
Expires | 2023-07-24 |
Posted at | 10 months ago |
Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.
- Have a thorough understanding of all Holman program offerings, system capabilities, electronic billing options and industry best practices
- Perform all other duties and special projects as assigned
- Manage all set ups and changes in Holman’s proprietary systems
- Coordinate the upload of customer data inventories into Holman’s systems
- Completion and distribution of all new client implementation documentation
- Beware of potential problems and raise concerns to management
- Plan and direct meetings with clients and internal stakeholders
- Manage all aspects of a new client set up
- Audit system set up for accuracy
- Provides exemplary customer service at all times
- Review test bills to ensure proper billing parameters, fees, address, etc.
- 2-5 years relevant experience in customer service role
- Proficient in MS Office Programs specifically Outlook, Word, Excel
- Post-Secondary Education
- Bilingualism (English/French) is an asset
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