Digital Content Management Jobs

Position Title: Digital Content Management

Length of Contract: 6 months

Possibility of Extension?: yes

Possibility of FTE?: yes

Hybrid - Toronto, ON

Hours of Operation: 9-5

Responsibilities:

Supports content management on digital platforms and channels to connect and deliver information/communications to our customers and employees. Helps prepare, publish and optimize digital content to meet business goals. Partners with stakeholders (e.g., content creators, designers, business groups and project teams) to ensure that content is aligned with brand and style principles. Creates, maintains & improves content management processes to positively impact engagement, consistency and user experience and optimize execution.

• Develops content management solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

• Provides advice and guidance to assigned business/group on implementation of content management solutions.

• Provides input into the planning & implementation of content management operational programs.

• Administers and executes content and format-related requests for all digital properties (e.g. employee intranet, secure web-site) and content management tools (e.g. data capture, digital surveys and forms).

• Reviews and organizes content to ensure appropriate placement, categorization and design.

• Ensures brand standards and digital content guidelines & standards are adhered to, with a focus on consistency of user experience, by applying standards and knowledge of contextual information.

• Educates users and stakeholders on the process and tools for the content management intake and maintenance processes, and related content management principles, programs, approaches, solutions.

• Executes work to deliver timely, accurate, and efficient service.

• Develops knowledge related to tools and technologies for executing content management processes and/or area of specialty (e.g. employee portals, secure web-site forms)

• Builds effective relationships with internal/external stakeholders.

• Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.

• Provides input and analysis for the continuous improvement of content management processes and procedures.

• Participates in continuous improvement initiatives including, planning, designing and implementing new processes, etc.

Role Breakdown:

50% graphic design workflow management

- Data access manager: for example taking files, sending it over over to the graphic designer, receiving files and putting back on the system.

25% website support

- taking meta tags, and adding it to websites

25% digital content management

- Managing the publication section

Must Have's:

Typically between 1 – 2 years of relevant experience of the below:

- Web or graphic design experience

- Knowledge of Internet/Intranet technologies and content management processes.

- Knowledge of HTML editing tools, web graphics and multi-media tools.

- Main focus is zip a file

- Specialized knowledge from education and/or business experience.

- Verbal & written communication skills - In-depth.

- Collaboration & team skills - In-depth.

- Analytical and problem solving skills - In-depth.

- Influence skills - In-depth.

Nice to Haves:

- Computer savy and file savy

- Comfortability around computers

- Basic skills, not coding

Education:

- Post- secondary Minimum