Professional - Content Editor - Specialist

Our Banking client in Toronto, Ontario is looking to hire a Content Designer for a 6-months contract role with Possibility of extension.

What You Will Be Doing…

• Content accessibility – You know Web Content Accessibility Guidelines (WCAG) and are familiar with accessibility requirements. You have mastered plain language and know how to make content accessible for all clients. You’ll work with accessibility subject matter experts to ensure copy meets requirements. You will participate in usability testing activities, either as an observer or to help conduct tests."
• Relationship building – You know how to navigate complex stakeholder relationships and build productive partnerships with internal and external collaborators. You’ll work closely with Product and Project teams to prepare copy decks for new initiatives and coordinate content approvals with Subject Matter Experts (SMEs) and business stakeholders. You will reconcile divergent views, drive consensus, and ensure all relevant stakeholders are appropriately engaged and updated on content-related deliverables.
• Writing and editorial – You understand how content affects the client experience. You also understand the need to meet business objectives, and you’re adept at bringing the two sides together. You’ll write original copy that is impactful and engaging and in line with the Investor’s Edge style and voice. You’ll proofread and edit content from internal clients and external partners. You’ll maintain effective version control of content and copy decks and verify that all published changes are implements exactly as specified and free of errors. You’ll ensure accuracy and adherence to CIBC-wide standards and best practices to promote brand consistency. You will work with French translation vendors and other Editorial Specialists within IE to ensure timelines are met. You’ll participate in QA testing activities, including copy reviews, and addressing of any discrepancies. You’ll also contribute to the identification and recommendation of future content-related site improvements through active awareness and understanding of industry best practices.
• Project management – You’ll work cooperatively with project team members within iterative and/or agile design and development processes. You’ll consistently meet deadlines while maximizing value for internal clients. You’ll independently prioritize assignments and communicate regular updates on deliverables, issues and timelines to team members and management.

What You Will Need To Succeed…

Must have Skills:

• In-depth knowledge of style guides and applying style guides to written work
• Strong experience with Microsoft Suite"
• Familiarity with web accessibility guidelines
• Excellent writer with content development experience
• 3+ Years' experience as an editorial specialist, technical or UX writer.
• Experience writing for digital platforms.
• Financial services experience, preferably with brokerage or investment knowledge
• Samples of writing required.

Nice To Have Skills

• Investment industry certifications (e.g., CSC)"
• French language skills.

Applying with Raise

Raise is an established IT and engineering hiring firm with over 60 years’ experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a vast network of employers that are always changing. We value diversity and inclusion and encourage all qualified people to apply, however, only those selected for an interview will be contacted. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or [email protected]

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