Specialist, Digital Content Jobs

Are you looking to join one of Greater Toronto’s Top 2023 Employers?
The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.
Job Summary
The Digital Content Specialist is a key member of the digital team. Having a deep understanding of digital content design best practices, you will contribute to the quality of content on OMA web properties, such as OMA.org and the OMA mobile app. You will work closely with the UX designers, web specialists and a diverse range of internal stakeholders to strategize and deliver member-centric, accessible digital content.
How You Will Make a Difference
Planning and publishing digital content on OMA web properties, including:

• Co-ordinating with internal stakeholders to ensure the timely publication of digital content
• Publishing content using a CMS, following best practices for accessibility, design and UX
• Proofreading and editing content to ensure consistency across all digital platforms, following best practices for web writing, accessibility and SEO
• Collaborating with internal stakeholders to create digital content that is engaging, up-to-date and accurate
• Liaising with internal stakeholders and Advocacy, Communications & Marketing (ACM) team members on digital content and design
• Proactively identifying new opportunities and strategies to modernize OMA web properties
• Leading long-term project bundles to overhaul existing content on OMA digital properties to adhere to new digital content standards, working in collaboration with internal stakeholders
• Participating in OMA digital projects as required

Contributing to the effective functioning of the Digital Content communications team by:

• Collaborating with brand, UX, web specialists and internal stakeholders
• Contributing ideas and feedback to the team to continuously evolve and improve content delivery and standards
• Working within department processes for managing content requests, development and delivery
• Championing standards for OMA digital content, including best practice principles of user centricity, accessibility, SEO and style guides for grammar
• Building and maintaining effective working relationships with internal stakeholders

Requirements That Are Important To Us

• Six to nine years’ experience in digital/technology content design
• Experience in web writing and editing to deliver high-quality experiences
• Experience delivering digital products and services
• Strong knowledge of and experience with current web trends and standards
• Working knowledge of content management systems and digital content publishing
• Exceptional customer service, relationship management abilities and political acuity
• Familiar with emerging trends in digital communications to advise on content design and strategy and lead the design and ongoing evolution of OMA web properties
• Expertise in synthesizing complex information and communicating it clearly. Keen eye for detail, highly creative and familiar with CP style
• Undergraduate degree in English, journalism or equivalent
• Knowledge of SEO

The OMA has moved to a permanent hybrid work environment. As such, the individual in this position will be required to work a minimum number of days in our Toronto office.
What do we have to offer you?

• A work environment whose values are to be respectful, bold, responsive and transparent in our work and our behaviours
• A commitment to growth and development through paid professional development and continuous in-house learning
• An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity
• An organization that has been recognized as a Greater Toronto’s Top Employers for three consecutive years
• Exceptional group benefits package, including a spending account and a robust wellness program
• Competitive salary and bonus program
• A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system
• A friendly and flexible hybrid work environment

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The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.