Dental Administrator/Treatment Coordinator - Dentistry On Liverpool

About Us:
At Dentistry on Liverpool, our mission is to educate, empower and inspire our community toward achieving optimal oral health and beautiful, confident smiles. We offer a wide range of comprehensive services for the whole family, including general dentistry, Invisalign®, orthodontics, implant dentistry, cosmetic treatments, children’s care, and more! Dr. Maisels, Dr. Aleinikov, Dr. Waks, Dr. Karr, and their team of dental professionals, have been serving our community for over 50 years. We are passionate about providing quality dental care and 4.7 stars on Google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, and training & development, and support.
Conveniently located at 927 Liverpool Road in Pickering.
https://dentistryonliverpool.com/
Schedule: Full-Time

• *Required to work one (1) to two (2) evenings per week; either Tuesday and/or Thursday until 8:00 pm
• Monday-Friday
• Saturdays - Two (2) per month - closed on all long weekends

Benefits of Joining Our Team:

• Competitive compensation
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Work-life balance and flexibility
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Access to modernized technology to provide optimal oral care to patients

Dental Administrator Responsibilities:

• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

Treatment Coordinator Responsibilities:

• Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
• Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
• Support the full-time Treatment Coordinator
• Build strong relationships with patients to ensure trust and loyalty

About You:

• 1-2+ years of Treatment Coordinator experience required
• 2+ years of Dental Administration experience required
• Experience with ABELdent required

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.