Water Program Coordinator Jobs

When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.

As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

The Water Program Coordinator will work as part of a dynamic and collaborative team within the Compliance and Performance division to coordinate and deliver the City of Guelph’s public-facing residential water efficiency and tap water promotion programs based on the Council-approved recommendations of the Water Supply Master Plan and Water Efficiency Strategy, operational needs and the culture plan for Environmental Services.

This position requires excellent project management skills to set goals and objectives for existing rebate, education and outreach programs, research, and development of new programs, with a focus on continuous improvement. This portfolio also includes communications planning and executing on meaningful promotion and engagement with the public (residents, youth) to achieve desired behaviour change and target water savings. The Water Program Coordinator will be an experienced coordinator, with the ability to development, implement, collect data and analyze the results of the initiatives they undertake, with support from the Supervisor, Environmental Programs and provide day-to-day oversight of co-operative learning and seasonal staff, as required.

Guided by the goals and objectives of the City’s Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected, and prosperous city.

Hours of Work

35 hours per week Monday to Friday between the hours of 700 am and 500 pm. The position requires the ability to shift schedules to facilitate community outreach programs between the months of March and September inclusive, which may include occasional work in the evenings and weekends.

Your role

• Develop and deliver salt management education program, in partnership with Water Services’ source water protection policies.
• Assist in the implementation and optimization of the recommendations as identified through the 2016 Water Efficiency Strategy or future iterations. Coordination including, but not limited to, the following programs
• Evaluate program effectiveness, communicate results and make recommendations to management and other stakeholders on program, process, policy and procedure improvements.
• The City’s tap water promotion program, such as coordinating and administering the Guelph Water Wagon service (with seasonal staff support) and providing facility tours (water and wastewater).
• Administering contract for residential water audits.
• Act as a liaison with various corporate and external agencies in the development and administration of programs involving community and external partner participation.
• Frequent travel within the city and regionally, including program consultation, conducting field audits, and coordinating contractors on-site, applying corporate Health and Safety protocols.
• Complete the administration of customer incentives, customer service support and validation/verification of related incentive documentation including water-using fixture audits (if required)
• Develop promotional and marketing materials to inform customers and increase awareness of pertinent water use and tap water programs, policies and resources.
• Produce quality publications including Council reports and grant funding applications as needed to support the delivery of the Water Efficiency Strategy.
• Coordinate contractors/consultants for water efficiency projects by preparing project charters, terms of reference, specifications, reviewing of proposals/ quotations and make recommendations for contract awards; monitor and evaluate contractor performance.
• Set and achieve program goals/targets to achieve water savings, monitor success and evaluate results in alignment with the Water Efficiency Strategy.
• Provide technical review and product evaluation of water-using technologies, practices and behaviors, including an education program on residential water softeners.
• Preform relationship building, program outreach, marketing and program delivery with the public, area municipalities, agencies, and local contractors to promote water efficiency.
• The City’s Blue Built Home Program including rainwater harvesting system and greywater reuse rebate programs.
• Perform other related duties as assigned.

Qualifications

• Excellent communication skills with the ability to communicate with all levels of staff, stakeholders, youth and public.
• Experience in municipal water and wastewater efficiency system capacity planning is an asset.
• Ability to work effectively both independently and in a team environment.
• Experience related to the duties listed above, normally acquired through the completion of a University degree in Environmental Studies, Resource Management or a 3-year community college diploma in Environmental or Civil Engineering Technology or a related discipline and minimum of 3 to 4 years’ experience with developing and successfully delivering utility-related rebate/certification programs. Candidates with an equivalent education and experience may be considered.
• Must possess a valid ‘G’ driver’s licence and have a good driving record. Successful candidates will be required to provide a current driver’s abstract prior to their start date to confirm their license is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last five years. The City of Guelph will take into consideration the number of demerit points
• Experience presenting to and engaging technical and non-technical audiences of various ages in large and small groups.
• Ability to lead collaboration with community partners.
• Excellent observation and problem-solving skills; ability to analyze and interpret situational customer service inquiries, evaluate alternatives and make independent decisions and recommendations on behalf of the City.
• Knowledge of theories, principles and practices of water efficiency, water efficient technology, stormwater management, water auditing procedures and techniques, and program management.
• Ability to develop, deliver and evaluate the effectiveness of rebate, audit, certification programs, public outreach and educational programs, and to make recommendations to improve these programs.
• Experience in seeing projects through to successful completion by applying project management principles.
• Ability to plan and execute special events, with competing deliverables and timelines.
• Knowledge of relevant municipal, provincial, and federal legislation, acts, regulations and by-laws such as the Municipal Act, Federal and Provincial Source and Drinking Water legislation, Ontario Building Code, and Occupational Health & Safety Act.
• Experience with Microsoft Access would be an asset.
• Applied knowledge of Lean Six Sigma tools and methodologies in continuous improvement is an asset.
• Knowledge of industry best practices in water and wastewater processes, municipal civil and environmental engineering is an asset.
• Ability to develop, implement and evaluate the effectiveness of public outreach and educational programs.
• Advanced computer skills with Microsoft Office (Word, Excel, PowerPoint, Outlook and Teams).
• A satisfactory Police Record Check working with Vulnerable Sectors would be required at time of offer.
• Excellent organizational skills with the ability to manage multiple tasks and assignments in a fast-paced, demanding environment.

Rate

$32.54-$39.96

How To Apply

Qualified applicants are invited to apply using our online application system by Auugst 31, 2023. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.

The City of Guelph is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.