Coordinator, Research Services Jobs

SICKKIDS FOUNDATION IS ON THE HUNT FOR AN EXTRAORDINARY COORDINATOR, RESEARCH SERVICES

ABOUT US:

SickKids Foundation leads the fight for The Hospital for Sick Children (SickKids), recently ranked the number one paediatric hospital in the world by Newsweek. Celebrating 50 years of philanthropic impact in 2022, SickKids Foundation is the largest charitable funder of child health research, learning and care in Canada, benefitting the health of children and their families across the country and around the world. Thanks to our donors, last year, SickKids Foundation raised over $202 million from individuals, companies, events and community groups from throughout the Greater Toronto area and beyond. As a national charity, SickKids Foundation also invests in national and international initiatives to benefit children in Canada and around the world.

Today, SickKids Foundation is embarking on a new strategic plan grounded in our values of integrity, collaboration, excellence, innovation, and inclusion. We will strive to deliver an unmatched donor experience, invest in our people and culture, drive innovative and sustainable fundraising, leverage our best-in-class brand, achieve the highest levels of efficiency and accountability and be Canada’s leading digital charity.

SickKids Foundation is committed to creating an inclusive culture where expressing your authentic self is celebrated. This includes embedding diversity and inclusion in our policies, practices, and behaviours, to build skills, knowledge and awareness of diversity and inclusion across the Foundation and with our external partners. The Foundation is committed to fostering a safe, accessible, and positive working environment. For further information on SickKids Foundation’s commitment to Diversity & Inclusion click here to read our Diversity & Inclusion Policy and Commitment statement.

We continue to achieve and exceed our goals because every day we’re committed to retaining and attracting passionate individuals who contribute to our goal of making every kid a healthier kid, knowing that healthier children become healthy adults, impacting others and the world for untold benefit. It is within this context that SickKids Foundation is expanding our Research Services Team with a Coordinator, Research Services.

POSITION STATUS: Permanent Full-time

AVAILABLE: Immediately

DESCRIPTION OF THE POSITION:

YOU WILL:

• Work with key stakeholders to help identify key questions or challenges related to prospect identification and prospect management. Identify the data oriented approach to answering key questions, analyze data and present insights back to the business;
• Analyze and ensure data is housed in locations within the CRM that enables effective data retrieval, analysis and downstream reporting. Consult BIIT and request new data storage elements as appropriate;
• Work with Associate Director of Prospect Research/Director of B.I & Data Science to develop data governance guidelines to ensure data quality and consistency pertaining to Prospect Identification/ Management;
• Conduct data integrity projects to assess/enhance information in the donor CRM pertaining to Prospect Identification/Management;
• Coordinate information related to donor intelligence, prospect identification and prospect management for data entry;
• Work with BIIT reporting teams to request new reports for Research Services to enhance donor intelligence gathering, prospect identification, and prospect management;
• Resolve discrepancies in information and obtain further information for incomplete documents;
• Maintain constituent data in the donor CRM, both manually and via batch uploads; and verify the accuracy of data entered by querying KYDS or the Data Warehouse as required;
• Identify potential prospects through media monitoring and other resources;

POSITION STATUS: Permanent Full-time

AVAILABLE: Immediately

DESCRIPTION OF THE POSITION:

YOU WILL:

• Design, develop and maintain a Research Services site on SKF intranet with relevant content for internal stakeholders;
• Lead testing of new technology on behalf of Research Services, such as the testing of AI and assist in training as appropriate;
• Work with BIIT reporting teams to request new reports for Research Services to enhance donor intelligence gathering, prospect identification, and prospect management;
• Resolve discrepancies in information and obtain further information for incomplete documents;
• Other duties as assigned.
• Maintain constituent data in the donor CRM, both manually and via batch uploads; and verify the accuracy of data entered by querying KYDS or the Data Warehouse as required;
• Analyze and ensure data is housed in locations within the CRM that enables effective data retrieval, analysis and downstream reporting. Consult BIIT and request new data storage elements as appropriate;
• Work with key stakeholders to help identify key questions or challenges related to prospect identification and prospect management. Identify the data oriented approach to answering key questions, analyze data and present insights back to the business;
• Assist Senior Research Specialists to collect, interpret and synthesize information into a research report to support planning and decision making by fundraisers;
• Coordinate information related to donor intelligence, prospect identification and prospect management for data entry;
• Identify potential prospects through media monitoring and other resources;
• Conduct data integrity projects to assess/enhance information in the donor CRM pertaining to Prospect Identification/Management;
• Work with Associate Director of Prospect Research/Director of B.I & Data Science to develop data governance guidelines to ensure data quality and consistency pertaining to Prospect Identification/ Management;

Required Skills

Qualifications:

While we know that for any job posting no one candidate will possess the qualifications being sought in equal measure, below is an outline of the qualifications we believe are important for a candidate to bring to the position or for the successful candidate to develop while in the role:

• Superior communication and interpersonal skills to interact with all levels of internal stakeholders, including senior management team;
• Ability to work independently with attention to detail. Adaptable to multiple tasks and priorities;
• Proficiency with Microsoft 365.
• Post secondary education will be considered an asset;
• Excellent analytical and organizational skills;
• Ability to provide exceptional administrative support such as running reports; preparing and setting up meetings, taking minutes and performing data entry duties;
• Experience using Blackbaud CRM or relationship databases is an asset;
• Ability to work collaboratively in a cross functional team environment;

We’re looking for a passionate individual who is interested in moving the dial and making a difference. We are an environment that looks to attract hardworking and committed people, people who are looking to challenge themselves and grow with a globally recognized brand that continues to change the world. If this describes you, consider joining our team. We look forward to reviewing your application.

TOTAL COMPENSATION PACKAGE:

HIRING SALARY RANGE: ($48,623 – $57,202); with the ability to progress to a maximum of ($68,641) To ensure fair and equitable pay at SickKids Foundation, placement on the salary range will be based on your years of experience, skills and qualifications relevant to the Coordinator, Research Services position.

To help you lead in the fight for kid’s health and to support your health, wellness, and career growth, in addition to competitive compensation, we offer a comprehensive benefit package (includes a flex benefit plan), tuition reimbursement, flexible work arrangements, pension plan, and birth parent/parental top up – to name a few!

HOURS: 35-hour work week, hybrid work environment combining in office collaboration and remote working.

DATE POSTED: July 13, 2023

AVAILABLE TO: Internal and External Candidates

DEADLINE: July 25, 2023

PLEASE SUBMIT YOUR COVER LETTER AND RESUME TO:

Please apply on-line by visiting our website: www.sickkidsfoundation.com

SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.

Candidates who require accommodation during the recruitment process should contact the Human Resources Department at: [email protected]