Client Partner, Capital Developments' Strategic Change (Rch)

The salary range for this position is CAD $44.14 - $63.45 / hour

Why Fraser Health?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Join us on an exciting project and make history. The Royal Colu mbian Hospital Redevelopment is a multi-year, multi-phase project to increase the hospital's capacity, beds and services.

RCH first opened in 1862, is a vital referral centre and regional centre of excellence for trauma, critical care, cardiac care, maternity, neonatal intensive care and neurosurgery. When the full redevelopment is complete, the people of British Columbia will have increased access to cardiac, trauma, mental health, maternity and NICU services and beds.

Are you passionate about making a difference? Are you innovative, energized by ever-new challenges, and the opportunity to do things differently? Bring your expertise in strategic leadership and transformational change to this role as Client Partner, Capital Developments' Strategic Change.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Client Partner, Capital Developments' Strategic Change provides advice on change strategies and approaches, and project and change services. The Client Partner is assigned to large, complex capital development initiatives and works in partnership with sponsors to execute on the strategic plans of the organization. The initiatives have multiple stakeholders at various levels, internal and external, and the Client Partner plays a critical role in designing, coordinating and implementing engagement strategies.

Responsibilities

• Participates in capital developments' strategic change knowledge networks and organizational capacity building.
• Applies change management principles to develop engagement strategies and action plans to maximize success working collaboratively with other support departments as appropriate.
• Provides strategic change thought leadership to sponsors and other key stakeholders.
• Participates in evaluation and refinement of tools and methods utilized by the Capital Developments' Strategic Change; champions the various methods; provides project and change management coaching, mentoring, instruction and materials.
• Partners with sponsor clients in developing and delivering capital development presentations, briefings, reports, and status updates.
• Develops and implements the assigned change initiative within the strategic contexts of the capital development and Fraser Health, and provides coordination throughout all phases. Ensures that an optimal plan/structure is in place to achieve the desired outcomes and benefits.
• Provides progress monitoring and reporting to clients and stakeholders; develops and manages project tracking material and online resources for the initiative; identifies, manages, mitigates risks, and facilitates issues resolution.
• Identifies and manages key client strategies and works closely with Communications to develop communication strategies.
• Negotiates and facilitates resolution to impediments to project/change progress and success on behalf of the client.
• Provides expert-level project and change services to clients on system-transforming capital development initiatives from idea generation to planning, implementation, and evaluation.
• Manages project budgets as delegated by the project sponsors by monitoring expenditures and reporting on variances.
• Develops appropriate project and change documentation (e.g., statements of work, proposals, charters, work plans, risk management plans, change management plans, etc.).
• Partners with other departments in the development, integration, maintenance and promotion of the organization's repeatable and sustainable initiative/project/change management processes.
• Participates in the selection and orientation of new Client Partners, Capital Developments' Strategic Change by reviewing applicants and participating in interviews.
• Assesses the impact of the transformation (change) initiative from a systems perspective and manages the impacts and interdependencies with other initiatives happening in the capital development and Fraser Health.
• Works collaboratively with Health and Business Analytics and other departments on developing effective measurement systems to track progress towards achievement of results/outcomes.

Qualifications

Education and Experience

Master's degree in Health, Business or related discipline supplemented by PMP, PROSCI and/or CCMP certification/designation. Five (5) years' recent experience delivering results using project and change management methods in a large, complex, multi-stakeholder environment; or an equivalent combination of education, training and experience.

Valid BC driver's license and access to a personal vehicle for business related purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Knowledge of business, change and project management principles.
• Ability to operate a PC and effectively utilize a variety of software applications to support the initiative management activities.
• Knowledge of other health care disciplines and their role in health care.