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Company | BCJobs |
Address | Kelowna, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-28 |
Posted at | 9 months ago |
Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
- Provides motivational and disciplinary discussions with all staff assigned within the portfolio as needed.
- Develops and promotes Paladin's business where possible in a professional and positive manner.
- Ensures that all services provided by staff assigned within the portfolio are delivered in accordance with the client's wishes and best interests and in accordance with Paladin's Code of Ethics.
- Responds to communications from clients or staff in a timely manner. Performs other duties as requested to assist with corporate and/or branch needs.
- Performs evaluations of staff assigned to sites on an as needed basis and in accordance with company policies.
- Performs interviews and meets all new staff being considered for sites within the portfolio.
- Communicates appropriate information to Operations and/or the Field Manager as needed to ensure that any outstanding issues are dealt with in a timely fashion.
- Supports Human Resources to ensure sufficient resources are available to meet the company's obligations.
- Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date.
- Remains on-call to act as an after-hours resource for emergencies. Ensures the Human Resources Manager, Scheduling Manager, and the Operations Manager are aware of the number and types of individuals needed at your sites to ensure overtime is kept to a minimum.
- Ensures that there are thorough Site Training and Employee Orientation programs in place at all sites within the portfolio and that all newly-assigned staff demonstrates competence on site.
- Ensures all staff within his/her portfolio has adequate training based on industry, corporate and client standards.
- Ensures all sites have up to date and complete Site Orders both in hard copy on site and in digital copy on the network server.
- Develops and maintains excellent relationships with the clients in the portfolio.
- Reports regularly to the Operations Manager on matters of company or client interest or significant events.
- Ensures that there are adequate numbers of trained security staff to meet all of Paladin's contractual obligations within the portfolio of business.
- Analyzes business margins on a contract-by-contract basis to ensure the portfolio of business remains profitable. Margins will be reviewed on a monthly basis at a minimum.
- Monitors Incident Reports and takes appropriate action on the reports that are related to sites within the portfolio.
- Assists in negotiating billing rates with the clients in the portfolio to ensure they remain consistent with expected margins.
- Develops and maintains frequent security evaluations of client facilities and ensures appropriate recommendations are made to clients so that their security needs are met.
- Ensures clients and tenants of the client are aware of and satisfied with the services provided and offered by the company.
- Must have working knowledge of appropriate legislation and provincial/national standards on building codes, security, and protection of privacy.
- Applicants must also have a valid class 5 driver's license and a vehicle that will be used for work purposes.
- A diploma in Security Management, Criminology or related discipline would be an asset.
- The successful applicant will be willing to join industry professional associations and have a desire to learn through professional certification processes.
- Successful applicant must have a minimum of 2 years' experience in a supervisory or managerial capacity, preferably in a Security setting, or a combination of experience and relevant experience and education.
- Ability to deal with others effectively.
- Computer proficiency in Microsoft Word, Excel, PowerPoint.
- Ability to demonstrate professionalism in all situations.
- Proven ability to effectively supervise and manage people.
- Ability to lead, plan, organize, delegate and problem solve.
- Physical ability to perform the duties of the position.
- Ability to function effectively in a highly dynamic environment.
- Ability to communicate effectively, both in writing and verbally, including delivering presentations to groups.
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