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Client Service Manager Jobs

Account Manager - Client Service Manager
By TELUS Health | TELUS Santé At Canada
Strong interpersonal skills and proven ability to develop highly effective relationships with all levels of management, peers, team members and customers
Excellent organizational and time-management skills, with demonstrated ability to work on multiple often conflicting tasks
Strong Account Plan Skills and CRM experience
Co-ordination with Product, and Development to address service requirements
Experience working in a pharmacy environment
Experience in successfully resolving escalated customer issues
Client Service Manager - Security Services
By Commissionaires BC At Kelowna, British Columbia, Canada
Proven time management and organizational skills
Track expenditures, in particular overtime & training, to ensure responsible resource management
Build and support a high-performance team through the effective leadership and management of people
Able to work cooperatively with clients, senior management, peers, co-workers and team members
Provide 24/7, on-call management and security coverage on a rotational basis, including days, evenings, nights, weekends and holidays
Regularly meet with client to discuss staffing requirements, identify client concerns and to facilitate proactive service delivery
Client Service Manager - Kelowna (Equest)
By BCJobs At Kelowna, British Columbia, Canada
A diploma in Security Management, Criminology or related discipline would be an asset.
Reports regularly to the Operations Manager on matters of company or client interest or significant events.
Ensures clients and tenants of the client are aware of and satisfied with the services provided and offered by the company.
The successful applicant will be willing to join industry professional associations and have a desire to learn through professional certification processes.
Must have working knowledge of appropriate legislation and provincial/national standards on building codes, security, and protection of privacy.
Proven ability to effectively supervise and manage people.
Client Service Manager I
By TELUS At Toronto, Ontario, Canada
Basic project coordinator knowledge including scheduling, resource management, etc
Solid organizational skills, including time-management, and the ability to work independently with minimal managerial supervision
1-3 years of Relationship Management experience
Support the TELUS team members across the value chain to manage the implementation of ongoing MACs and projects
Help produce reporting to manage client orders and changes that are in progress, planned and completed
Excellent team player and customer service skills
Manager, Client Service Operations, Hybrid Work Place
By Bell At Mississauga, Ontario, Canada
2+ years of management experience
Accountable for the overall management of performance, workload and scheduling for the Service Desk
Change management competency, effectively lead the team through the numerus changes to our organization
Manage presence at work, medical, scheduling, payroll and vacation planning as well as general employee concerns
Ability to act as a change manager (change initiatives)
Knowledge of Microsoft office (Intermediate Level)
Client Service Manager (2023-0259)
By Carewest Innovative Health Care At Calgary, Alberta, Canada
Excellent communication, team building, conflict resolution, organizational and time management skills
Change management experience considered an asset
Demonstrated financial knowledge and abilities (budgeting, reporting, variances)
Minimum 3 years relevant clinical experience required, 5 years or greater preferred
Demonstrated leadership and decision making skills
Demonstrated quality and process improvement skills
Regional Manager, Client Service
By Canada Life At Toronto, Ontario, Canada
Post-secondary education or equivalent work experience.
Demonstrated leadership capabilities; coaching, developing and fostering a high-performance team.
Experience leading and championing change initiatives.
Provide leadership and direction of client-facing service teams
Focus on coaching and development of their teams, and foster a high-performance culture.
Highly adaptable, driven to develop talent and help people be their best.
Client Service Manager Jobs
By RBC Wealth Management At Toronto, Ontario, Canada
Strong risk management acumen (identification and mitigation)
5-7 years + of progressive financial services experience
Excellent communication skills (oral, written and non-verbal) and ability to operate alongside senior leaders, functional leads.
Exceptional client facing skills including negotiation and influencing at a senior level
General working knowledge of factors affecting business and industry including trends in the marketplace, technology and competitors
Good working knowledge of RBC system infrastructure
Client Service Manager Jobs
By ADP At Etobicoke, Ontario, Canada
ADP is hiring an experienced Client Service Manager.
Collaborate effectively with the broader Comprehensive Services team to ensure alignment with the North American offering, service philosophy and client expectations.
5-7 years of experience in a leadership role within a client services environment.
Advanced experience with computer software applications including MS Word, Excel, and Outlook.
Superior client service skills (both verbal and written) and strong active listening skills.
CPA/CHRP Certification is an asset.
Client Service Manager Jobs
By Bayshore HealthCare At Thunder Bay, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Complete data entry and maintain accurate and current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
Arrange systems training for Client Service Coordinators.
Handle and document prospective client inquiries regarding requests for care and service.
Notify clients and Field employees regarding initial and ongoing schedules.

Are you a customer service professional looking for an opportunity to take your career to the next level? We are looking for a Client Service Manager to join our team and provide exceptional customer service to our clients. As a Client Service Manager, you will be responsible for managing client relationships, resolving customer inquiries, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview:

Client Service Managers are responsible for providing excellent customer service to clients. They are the primary point of contact for clients and must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. They must also be able to build strong relationships with clients and maintain a high level of customer satisfaction.

Detailed Job Description:

Client Service Managers are responsible for providing excellent customer service to clients. They must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. They must also be able to build strong relationships with clients and maintain a high level of customer satisfaction. They must be able to identify customer needs and provide solutions to meet those needs. They must also be able to analyze customer feedback and make recommendations for improvement. Client Service Managers must be able to communicate effectively with clients, both verbally and in writing. They must be able to effectively manage customer accounts and ensure that all customer requests are handled in a timely manner. They must also be able to develop and implement customer service policies and procedures.

What is Client Service Manager Skill Requirements?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build strong relationships with clients
• Ability to identify customer needs and provide solutions
• Ability to analyze customer feedback and make recommendations for improvement
• Ability to manage customer accounts
• Ability to develop and implement customer service policies and procedures

What is Client Service Manager Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Previous customer service experience
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) software

What is Client Service Manager Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service policies and procedures

What is Client Service Manager Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a managerial role

What is Client Service Manager Responsibilities?

• Handle customer inquiries, complaints, and requests in a professional and timely manner
• Build strong relationships with clients and maintain a high level of customer satisfaction
• Identify customer needs and provide solutions to meet those needs
• Analyze customer feedback and make recommendations for improvement
• Manage customer accounts and ensure that all customer requests are handled in a timely manner
• Develop and implement customer service policies and procedures