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Client Service Officer Jobs

Client Service Assistant - First Nations / Métis / Inuit
By BMO At Montreal, Quebec, Canada
Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
Broader work or accountabilities may be assigned as needed.
Verbal & written communication skills - Good.
Collaboration & team skills - Good.
Client Service Specialist Jobs
By Legal Aid Ontario At Toronto, Ontario, Canada
•Organizational skills with excellent attention to detail and the ability to multitask
•Knowledge of the larger social justice network in which LAO operates
• Experience in supporting clients in an online chat environment is considered an asset
Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
• Assisting callers in a contact centre environment and by providing assistance in priority sequence
• Clarifying status of specific legal aid files, in response to telephone inquiries from clients and lawyers
Service Support Officer [Scotiabank]
By CareerBeacon At Toronto, Ontario, Canada
Demonstrating confidence and knowledge by ensuring transactions are thorough and accurate. Demonstrating respect and knowledge in interactions with the APB/Banker
Adhering to position authorities and bank policies
Accurately processing daily transactions and Service Requests from Salesforce originated by the Private Banking Team and Clients.
Checking/authorizing transactions with approved limits.
Daily completion of the Accounting Support Package as outlined in the ASP at a glance for Sales Support Officers document.
Increase Client Satisfaction And Loyalty Through Service Excellence By
Client Service Manager - Kelowna (Equest)
By BCJobs At Kelowna, British Columbia, Canada
A diploma in Security Management, Criminology or related discipline would be an asset.
Reports regularly to the Operations Manager on matters of company or client interest or significant events.
Ensures clients and tenants of the client are aware of and satisfied with the services provided and offered by the company.
The successful applicant will be willing to join industry professional associations and have a desire to learn through professional certification processes.
Must have working knowledge of appropriate legislation and provincial/national standards on building codes, security, and protection of privacy.
Proven ability to effectively supervise and manage people.
Préposé Service Client Jobs
By Couche-Tard At Montreal, Quebec, Canada
Jusqu’à 20% de rabais sur presque tout en magasin;
Programme de bourses d’études offrant jusqu’à 2500$ par année *;
Opportunités d’avancement au sein de l’entreprise;
Programme de reconnaissance des années de service;
Le port du jeans durant les heures de travail.
Dépasser les attentes des clients en les accueillant et en leur offrant un service rapide et exact;
Conseiller.ère Service Client
By Videotron At Alma, Quebec, Canada
Un poste en télétravail 100%
Un salaire horaire débutant à 19,55$ avec possibilité d’une prime de soir et fin de semaine
Une formation complète et rémunérée
Des assurances collectives complètes ainsi qu’un régime de retraite compétitif.
Des possibilités de développement à l’interne, plusieurs programmes de reconnaissances et bien plus encore…
Tu possèdes un DES ou équivalent et tu es disponible 37,5 heures semaine
Conseiller.ère Service Client Affaires
By Videotron At Montreal, Quebec, Canada
Un poste en télétravail 100%
Un salaire horaire débutant à 19,55$ plus commissions
Horaire du lundi au vendredi 8 à 18 heures
Une formation complète et rémunérée
Des assurances collectives complètes ainsi qu’un régime de retraite compétitif.
Des possibilités de développement à l’interne, plusieurs programmes de reconnaissances et bien plus encore…
Conseiller.ère Service Client
By Videotron At Saguenay, Quebec, Canada
Un poste en télétravail 100%
Un salaire horaire débutant à 19,55$ avec possibilité d’une prime de soir et fin de semaine
Une formation complète et rémunérée
Des assurances collectives complètes ainsi qu’un régime de retraite compétitif.
Des possibilités de développement à l’interne, plusieurs programmes de reconnaissances et bien plus encore…
Tu possèdes un DES ou équivalent et tu es disponible 37,5 heures semaine
Conseiller.ère Service Client
By Videotron At Montreal, Quebec, Canada
Un poste en télétravail 100%
Un salaire horaire débutant à 19,55$ avec possibilité d’une prime de soir et fin de semaine
Une formation complète et rémunérée
Des assurances collectives complètes ainsi qu’un régime de retraite compétitif.
Des possibilités de développement à l’interne, plusieurs programmes de reconnaissances et bien plus encore…
Tu possèdes un DES ou équivalent et tu es disponible 37,5 heures semaine
Agente(E) Service Client
By Ville de Saint-Hyacinthe At St-Hyacinthe, Quebec, Canada
Maintenir des relations cordiales avec les clients et les producteurs
Effectuer la saisie des commandes en s’assurant d’avoir toutes les informations nécessaires aux mouvements et le transmettre au système information interne
S'adapter aux changements des demandes du client
Effectuer une planification optimale des mouvements de l’origine à la destination
Adapter sa planification pour tenir compte des imprévus s'étant présentés et prendre les arrangements nécessaires.
Travailler de concert avec les opérations
Client Service Specialist Jobs
By Travisa Comms At Vancouver, British Columbia, Canada
Proficiency in using CRM software and other client management tools
Knowledge of the industry or product/service offerings is a plus
Stay updated on our offerings and industry trends to provide informed recommendations
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Attention to detail and strong organizational skills
Client Service Specialist Jobs
By Government of Yukon At Whitehorse, Yukon Territory, Canada
Significant experience in a client service role
Experience troubleshooting hardware or software
Experience working in a call-center environment is an asset
Ability to manage conflicting, multiple and unpredictable demands and frequent interruptions
Find out what we offer our employees
Post-secondary coursework in Computer Science, Information Technology, Business Administration or related field is an asset
Select Client Service (Equest)
By BCJobs At Surrey, British Columbia, Canada
Strong knowledge of ICBC, experience with private auto products an asset
Collaborate with Commercial Account Managers and Commercial Account Executives to provide a holistic customer service experience .
Minimum 3 years general insurance experience
Strong knowledge of Personal Lines products, particularly related to High Value Home Owners products
Proactively manage and process policy renewals on a timely basis and maintain high levels of client retention.
An open, flexible and welcoming workplace
Client Service Coordinator Jobs
By Bayshore HealthCare At Victoria Harbour, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Reports and Collaborates with other Case Managers, funder or government program as required.
Complete data entry and maintain accurate current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
A minimum of two years related customer service experience, preferably in healthcare.
Handle and document prospective client inquiries regarding requests for care and service
Client Service Coordinator Jobs
By Bayshore HealthCare At Penetanguishene, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Reports and Collaborates with other Case Managers, funder or government program as required.
Complete data entry and maintain accurate current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
A minimum of two years related customer service experience, preferably in healthcare.
Handle and document prospective client inquiries regarding requests for care and service
Health Service Officer Level 3 - Health Service Officer, Equipment Loan Service
By Canberra Health Services At Centre Village, New Brunswick, Canada
Strong organisational skills with a high degree of drive.
Proven knowledge and understanding of the functions of Canberra Health Service, Equipment Loan Service.
Demonstrated knowledge of infection control procedures to effectively clean and maintain service equipment.
Contribute to and participate in the equipment cleaning service in accordance with relevant policies and procedures, as directed.
Communicate effectively with colleagues, clients, health professionals, carers, and members of the public in a range of settings and circumstances.
Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Client Service Coordinator - London
By Bayshore HealthCare At London, Ontario, Canada
Company sponsored Benefits (health and dental) for you and your family
Easy Access to managers who listen and support the important work you do!
Highest industry wages for the critical work you do
Paid orientation and paid training
Opportunities to grow in your career
Must be available for evenings, weekends and vacation coverage**
Représentant Du Service Client/Représentante Du Service Client
By Linde At Varennes, Quebec, Canada
Assurer le traitement efficace des commandes ainsi que répondre aux appels téléphoniques.
Tisser et entretenir des relations avec le client.
Réviser et appliquer les meilleures pratiques de travail.
Axer ses activités sur la vente et la promotion incitative de la glace sèche.
Participer à des séances de formation continue pour améliorer la connaissance des produits et les compétences.
Travailler en étroite collaboration avec le gestionnaire de territoire, superviseur et directeur d’usine.
Client Service Assistant Jobs
By Baker Tilly Canada At Dartmouth, Nova Scotia, Canada
Submit receipts and expense reports to the Finance Department
Accurately complete any data entry or information updates, as assigned
Minimum of two (2) years relevant experience (office, call center, administrative assistant, supporting role, tax, or accounting firm, etc.)
High school diploma or equivalent education required
Experience in the accounting or tax industry would be a definite asset
Above-average attention to detail and organizational skills
Client Service Consultant Jobs
By Randstad Canada At Toronto, Ontario, Canada
Opportunity to add experience from an excellent company that would look great on your resume
2-4 years of customer service/administrative experience or a similar client-focused role
Excellent oral and written communication skills
Send a copy of your resume to [email protected] and mentions CSR - Remote
Great work-life balance - 9 AM - 5 PM or similar schedule
Excellent on-boarding process, with great training provided around client service and de-escalation of calls

Are you looking for a job that allows you to make a difference in people's lives? We are looking for a Client Service Officer to join our team and provide exceptional customer service to our clients. You will be responsible for responding to inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills, a passion for helping others, and a commitment to providing outstanding customer service, then this is the job for you!

Overview:

Client Service Officers are responsible for providing customer service and support to clients. They are the primary point of contact for clients and handle a variety of tasks such as responding to inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the company’s products and services and be able to effectively communicate with clients.

How To Become an Client Service Officer:

To become a Client Service Officer, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you should have excellent communication and interpersonal skills, as well as the ability to multitask and problem-solve.

Client Service Officer Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Problem-solving and conflict resolution skills
• Knowledge of company products and services
• Computer literacy
• Ability to work independently and as part of a team

What is Client Service Officer Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant laws and regulations
• Knowledge of company products and services
• Knowledge of office procedures and protocols

What is Client Service Officer Responsibilities?

• Respond to customer inquiries and complaints
• Provide information about products and services
• Process orders and payments
• Resolve customer complaints and disputes
• Update customer accounts and records
• Monitor customer service metrics
• Maintain customer service databases

What is Client Service Officer Experience?

• Previous experience in customer service or a related field
• Experience with customer service software, databases, and tools
• Experience with relevant laws and regulations
• Experience with office procedures and protocols

What is Client Service Officer Qualifications?

• High school diploma or equivalent
• Certification in customer service or a related field (preferred)

Client Service Officer Education:

• Bachelor’s degree in business, communications, or a related field (preferred)
What tools help Client Service Officer work better?
• Customer service software: Customer service software can help Client Service Officers manage customer inquiries, complaints, and orders more efficiently.
• CRM software: CRM software can help Client Service Officers track customer interactions and provide better customer service.
• Project management software: Project management software can help Client Service Officers manage customer service projects more effectively.
Good tips to help Client Service Officer do more effectively?
• Listen carefully to customers and be patient when responding to their inquiries.
• Remain professional and courteous when dealing with customers.
• Stay up-to-date on company products and services.
• Follow up with customers to ensure their satisfaction.
• Use customer service software to manage customer inquiries and orders.
Common Client Service Officer interview questions?
• What experience do you have in customer service?
• How do you handle customer complaints?
• What do you think makes a successful customer service representative?
• How do you stay up-to-date on company products and services?
• What strategies do you use to ensure customer satisfaction?