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Client Service Officer Jobs

Client Service Analyst Jobs
By Citi At Toronto, Ontario, Canada
Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams.
Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.
Strong verbal and written communication skills
Bachelor's/University degree or equivalent experience
Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
Conseiller Service Client Jobs
By Recrutement Dumont At Thetford Mines, Quebec, Canada
Accueillir et répondre aux demandes de la clientèle par téléphone, courriel et au comptoir;
Entretenir des relations positives et efficaces avec les clients;
Comprendre et présenter la valeur, les avantages et l’utilisation des produits et services, et en faire la promotion;
Effectuer la prise de commande des clients;
Exécuter diverses tâches administratives relatives aux comptes clients;
Saisir les chèques et les perceptions bancaires dans le système informatique et préparer les dépôts;
Client Service Coordinator Jobs
By Bayshore HealthCare At Orillia, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Reports and Collaborates with other Case Managers, funder or government program as required.
Complete data entry and maintain accurate current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
A minimum of two years related customer service experience, preferably in healthcare.
Handle and document prospective client inquiries regarding requests for care and service
Service Support Officer Jobs
By Scotiabank At Toronto, Ontario, Canada
Accurately processing daily transactions originated by Clients, management or a B/F system;
Thorough knowledge of the Bank’s monitoring and compliance requirements including Anti-Money Laundering requirements through Know Your Client (KYC)
Working knowledge of the roles and responsibilities of other bank service and support functions crossing all delivery channels;
Responding promptly and effectively to requests, concerns and complaints from clients, PB Sales Officers, PB Manager and Manager Client Service;
Ensuring all Business Authentication requirements are adhered to in order to protect the integrity of the Client and Bank information;
Completion of any returns/reporting requirements accurately and submitting to the appropriate authority in a timely manner;
Client Service Analyst Jobs
By JPMorgan Chase & Co. At North York, Ontario, Canada
Required Qualifications, Skills And Capabilities
Knowledge of computer software systems such as Microsoft Office, basic internet troubleshooting skills, and ability to navigate between different applications/tools
Maintain a high level of knowledge surrounding new products, features, services, and processes
Demonstrate exemplary team working skills by maintaining a professional, positive and supportive attitude
Excellent verbal and written French and English communication skills
Knowledge of payment processing industry and related procedures and products.
Client Service Coordinator Ii
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Experience in change management, budget development and financial management. Knowledge and experience working within ITIL processes and service management techniques.
Knowledge of operational processes required for service development, service management, service implementation, service delivery, and ongoing lifecycle management of services.
Knowledge and experience in business analysis and requirements gathering
Experience developing operational processes required for service development, service management, service implementation, service delivery, and ongoing lifecycle management of services.
Consults with senior members of the client organization to understand expectations and requirements
Analyzes and reviews functional requirements, system features, integration requirements, security requirements, scalability and performance requirements.
Client Service Specialist Jobs
By Canada Life At London, Ontario, Canada
The daily management of a block of business
Strong communication skills - both written and verbal
Strong interpersonal skills with the ability to work independently and as part of a larger team
Knowledge of investment/retirement arrangements and/or GRS business processes an asset
Knowledge of rules and regulations as they relate to GRS products an asset
Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting
Client Service Manager (2023-0259)
By Carewest Innovative Health Care At Calgary, Alberta, Canada
Excellent communication, team building, conflict resolution, organizational and time management skills
Change management experience considered an asset
Demonstrated financial knowledge and abilities (budgeting, reporting, variances)
Minimum 3 years relevant clinical experience required, 5 years or greater preferred
Demonstrated leadership and decision making skills
Demonstrated quality and process improvement skills
Client Service Assistant Jobs
By Bayshore HealthCare At Mississauga, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Complete data entry and maintain accurate current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
Handle and document prospective client inquiries regarding requests for care and service
Provides vacation and break relief on reception switchboard.
Notify clients regarding initial and ongoing schedules.
Client Service Assistant - First Nations / Métis / Inuit
By BMO At Toronto, Ontario, Canada
Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
Broader work or accountabilities may be assigned as needed.
Verbal & written communication skills - Good.
Collaboration & team skills - Good.
Service Client - Télétravail
By Foundever At Québec, Quebec, Canada
Traiter les appels de service entrants en français et en anglais.
Comprendre et s'efforcer d'atteindre ou de dépasser les objectifs fixés tout en offrant un excellent service à la clientèle.
Stimuler la satisfaction des clients par le biais de communications vocales, de clavardage et/ou de courriels.
Formation pratique et entièrement rémunérée
Les avantages du travail à domicile comprennent l'économie de temps, d'argent et de l'environnement.
Les avantages comprennent une assurance médicale, dentaire, vie et vision et une contribution à un REER jumelée par l'entreprise.
Gérant Service Client Jobs
By Walmart Canada At Sorel-Tracy, Quebec, Canada

Gérer les préoccupations des clients et des associés et donner des conseils, au besoin.

Responsable Service Client Jobs
By Katabatik - Aventure dans Charlevoix At Baie-St-Paul, Quebec, Canada

🔹Description : Accueillir les clientèles touristiques et régionales Procéder aux ventes et aux réservations Communiquer les assignations aux membres de l'équipe Planifier la logistique des ...

Client Solutions Officer, Temporary
By Aviso Wealth At Vancouver, British Columbia, Canada
Strong attention to detail, organizational and time management skills
Post-secondary education in accounting, business and/or financial administration is preferred
Minimum 1 years' customer service or call center experience required
Experience in the financial services industry
Strong analytical and problem-solving skills
Fluent communication skills in English are required and bilingual skills in French are an asset
Client Solutions Officer, Temporary
By Aviso Wealth At Toronto, Ontario, Canada
Strong attention to detail, organizational and time management skills
Post-secondary education in accounting, business and/or financial administration is preferred
Minimum 1 years' customer service or call center experience required
Experience in the financial services industry
Strong analytical and problem-solving skills
Fluent communication skills in English are required and bilingual skills in French are an asset
Client Service Manager Jobs
By RBC Wealth Management At Toronto, Ontario, Canada
Strong risk management acumen (identification and mitigation)
5-7 years + of progressive financial services experience
Excellent communication skills (oral, written and non-verbal) and ability to operate alongside senior leaders, functional leads.
Exceptional client facing skills including negotiation and influencing at a senior level
General working knowledge of factors affecting business and industry including trends in the marketplace, technology and competitors
Good working knowledge of RBC system infrastructure
Orion - Client Service Supervisor
By Orion Worldwide At Toronto, Ontario, Canada
Strong organizational & time management skills
Manage execution and fulfillment of barter assets with clients and third party to ensure deal/contract requirements are met
Manage and track various contract requirements for deal fulfillment
Post-secondary education (or equivalent work experience), University graduate and/or advertising/marketing College degree preferred.
Manage third party vendor relationships and negotiation of Barter opportunities
3-4 years media investment or media planning experience
Veterinary Client Service / Phone Operator
By NVA Canada At Mississauga, Ontario, Canada
>1 year of experience working in a veterinary hospital setting.
Health and Dental Benefits Package for full time employees.
Ontario Secondary School diploma or equivalent.
Ability to work overnights, weekends, and holidays.
Ability to work 8-12 hour shifts.
Ability to lift weights of up to 50 pounds.
Préposé Service Client Jobs
By Couche-Tard At Montréal-Ouest, Quebec, Canada
Jusqu’à 20% de rabais sur presque tout en magasin;
Programme de bourses d’études offrant jusqu’à 1000$ par année *;
Opportunités d’avancement au sein de l’entreprise;
Programme de reconnaissance des années de service;
Le port du jeans durant les heures de travail.
Dépasser les attentes des clients en les accueillant et en leur offrant un service rapide et exact;
Client Service Manager Jobs
By ADP At Etobicoke, Ontario, Canada
ADP is hiring an experienced Client Service Manager.
Collaborate effectively with the broader Comprehensive Services team to ensure alignment with the North American offering, service philosophy and client expectations.
5-7 years of experience in a leadership role within a client services environment.
Advanced experience with computer software applications including MS Word, Excel, and Outlook.
Superior client service skills (both verbal and written) and strong active listening skills.
CPA/CHRP Certification is an asset.

Are you looking for a job that allows you to make a difference in people's lives? We are looking for a Client Service Officer to join our team and provide exceptional customer service to our clients. You will be responsible for responding to inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills, a passion for helping others, and a commitment to providing outstanding customer service, then this is the job for you!

Overview:

Client Service Officers are responsible for providing customer service and support to clients. They are the primary point of contact for clients and handle a variety of tasks such as responding to inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the company’s products and services and be able to effectively communicate with clients.

How To Become an Client Service Officer:

To become a Client Service Officer, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you should have excellent communication and interpersonal skills, as well as the ability to multitask and problem-solve.

Client Service Officer Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Problem-solving and conflict resolution skills
• Knowledge of company products and services
• Computer literacy
• Ability to work independently and as part of a team

What is Client Service Officer Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant laws and regulations
• Knowledge of company products and services
• Knowledge of office procedures and protocols

What is Client Service Officer Responsibilities?

• Respond to customer inquiries and complaints
• Provide information about products and services
• Process orders and payments
• Resolve customer complaints and disputes
• Update customer accounts and records
• Monitor customer service metrics
• Maintain customer service databases

What is Client Service Officer Experience?

• Previous experience in customer service or a related field
• Experience with customer service software, databases, and tools
• Experience with relevant laws and regulations
• Experience with office procedures and protocols

What is Client Service Officer Qualifications?

• High school diploma or equivalent
• Certification in customer service or a related field (preferred)

Client Service Officer Education:

• Bachelor’s degree in business, communications, or a related field (preferred)
What tools help Client Service Officer work better?
• Customer service software: Customer service software can help Client Service Officers manage customer inquiries, complaints, and orders more efficiently.
• CRM software: CRM software can help Client Service Officers track customer interactions and provide better customer service.
• Project management software: Project management software can help Client Service Officers manage customer service projects more effectively.
Good tips to help Client Service Officer do more effectively?
• Listen carefully to customers and be patient when responding to their inquiries.
• Remain professional and courteous when dealing with customers.
• Stay up-to-date on company products and services.
• Follow up with customers to ensure their satisfaction.
• Use customer service software to manage customer inquiries and orders.
Common Client Service Officer interview questions?
• What experience do you have in customer service?
• How do you handle customer complaints?
• What do you think makes a successful customer service representative?
• How do you stay up-to-date on company products and services?
• What strategies do you use to ensure customer satisfaction?