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Select Client Service (Equest)
Company | BCJobs |
Address | Surrey, British Columbia, Canada |
Employment type | PART_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-16 |
Posted at | 9 months ago |
Select Client Service
- An open, flexible and welcoming workplace
- Amplifying Communities, a program to support causes that matter most to our employees
- Plenty of opportunities to grow and learn
- Autonomy to own your own success
- Total rewards program that takes care of your financial, physical, and mental health
- Ideally working towards CAIB or CIP designation
- Strong knowledge of Personal Lines products, particularly related to High Value Home Owners products
- Minimum 3 years general insurance experience
- Strong knowledge of ICBC, experience with private auto products an asset
- Level 2 General Insurance License for BC
- Coordinate ICBC transactions including new plates, transfers, cancellations and endorsements.
- Proactively manage and process policy renewals on a timely basis and maintain high levels of client retention.
- Collaborate with Commercial Account Managers and Commercial Account Executives to provide a holistic customer service experience .
- Develop new business opportunities by securing expiry dates and cross & up selling personal insurance products.
- Support clients in the claims process while obtaining and communicating accurate information regarding the claim to the claims department.
- Engage with clients to determine their insurance needs and provide expert advice to ensure their best insurance coverage and protection.
- Respond to client enquiries within 1-2 hours and outside of typical business hours where necessary.
- Prepare and present proposals for new business opportunities.
- Employ expertise in the use of software and applications to issue and renew policies and provide professional documentation.
- Build and maintain strong client relationships through continuous service excellence and proactive contact via phone, letter, email and in-person visits where required.
- Pay Type Salary
- Job Family Active Jobs and Positions
- 9850 King George Blvd, Surrey, BC V3T 4Y3, Canada
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