Health Service Officer Level 3 - Health Service Officer, Equipment Loan Service

Directorate
Canberra Health Services
Branch
Rehabilitation Aged and Community Services
Section
Equipment Services
Position Number
19495
Position Title
Health Service Officer, Equipment Loan Service
Classification
Health Service Officer Level 3
Vacancy Type
Temporary Full-time
Vacancy Length
Six months with the possibility of extension up to 12 months and/or permanency.
Location
Village Creek Centre, ACT
Base Annual Salary
$55,350 - $57,149 (Retention Point CHS only $61,992)
Contact Officer
Carmen Connellan [email protected]

• 5124 1065

Closing Date
26 July 2023
Our Vision: Creating exceptional health care together.
Our Role: To be a health service that is trusted by our community.
Our Values: Reliable, Progressive, Respectful and Kind.
Position Overview
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: www.canberrahealthservices.act.gov.au
Rehabilitation, Aged and Community Services (RACS) is a vibrant and diverse Division within Canberra Health Services providing multidisciplinary Rehabilitation, Aged and Community based care across a range of settings.This includes Canberra Hospital, Community Health Centres, Village Creek Centre in Kambah, Independent Living Centre and the University of Canberra Hospital.Our staff are committed to the delivery of health services that reflect Canberra Health Services values of Reliable, Progressive, Respectful and Kind.
RACS work collaboratively with patients, their carers and other services within and external to CHS.
The Equipment Loan Service team is responsible for effective and efficient delivery, collection, cleaning and maintenance of rehabilitation equipment to support clients in the community and to ensure the delivery of high-quality customer service and client care.
DUTIES
Under limited direction of the Senior Store Supervisor, you will:

• Contribute to the provision of equipment management tasks, including equipment storage, inspection, un-packaging and appropriate storage of delivered and returned equipment, identification of equipment defects and tagging, maintenance of equipment to ensure continued and effective service delivery.
• Participate as directed in the provision of the delivery service including the driving roster, loading and unloading of equipment, installation of heavy equipment items, coordination of delivery schedule documentation and communication with clients and referrers.
• Communicate effectively with colleagues, clients, health professionals, carers, and members of the public in a range of settings and circumstances.
• Contribute to the maintenance of computerised and manual records including data entry for equipment returns, delivery, maintenance, stock availability and other relevant processes.
• Provide high quality customer service across multiple work environments including office, equipment store, client homes and other healthcare facilities, in relation to the delivery, set-up, collection and maintenance of a diverse range of equipment that enhances the independence of clients and supports the roles of carers.
• Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
• Contribute to and participate in the equipment cleaning service in accordance with relevant policies and procedures, as directed.

About You
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.
Behavioural Capabilities

• Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
• Strong organisational skills with a high degree of drive.

Position Requirements / Qualifications
MANDATORY

• Hold a current driver’s licence.
• A high level of fitness and ability to perform all duties.
• CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record . Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

DESIRABLE

• Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework , Clinical Governance Framework , Partnering With Consumers Framework and all other related frameworks .
• Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.

Prior To Commencement Successful Candidates Will Be Required To

• Obtain a Compliance Certificate from OMU (Occupational Medicine Unit) relating to assessment, screening, and vaccination processes against specified infectious diseases.
• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au)
• Undergo a pre-employment National Police Check.

What You Require
These are the key Selection Criteria for how you will be assessed in conjunction with your curriculum vitae and experience:

• Demonstrated ability to maintain, review and update the Equipment Loan Service stores and records management systems including the use of computer applications.
• Demonstrated knowledge of infection control procedures to effectively clean and maintain service equipment.
• Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.
• Proven ability to communicate effectively with a broad range of people and to work independently and as part of a team.
• Proven knowledge and understanding of the functions of Canberra Health Service, Equipment Loan Service.

HOW TO APPLY / OR WANT TO KNOW MORE?
Applications must be submitted through the e-recruitment system. Applications must include a copy of a current curriculum vitae, and

• A response to the Selection Criteria under “What You Require” in two pages or less.

Where possible include specific relevant examples of your work.
CHS Contact: Carmen Connellan [email protected] (02) 5124 1065