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Service Operations Officer Jobs

Operations Officer Iii Jobs
By Adecco At Mississauga, Ontario, Canada
• Strong communication, interpersonal, planning and time management skills to work in a fast-paced environment
6. Able to work independently/ excellent time management skills
2. Knowledge of Host applications an asset
3. Computer Skills - MS Suites Excel: basic understanding
5. Strong oral and written communication skills
7.Banking Experience/ Previous financial institution
Operations Officer Jobs
By Kelly Services (Canada), Ltd. At Toronto, Ontario, Canada
- Excellent organizational and time management skills.
- Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity.
- Be knowledgeable of and comply with Bank Code of Conduct.
-2+ years’ operations experience within banking/financial industry
- Excellent quantitative and analytical skills/problem solving skills
- knowledge asset and securities
Specialist Service Operations Jobs
By SITA At Montreal, Quebec, Canada
Identifier et documenter en permanence les enseignements tirés, les erreurs connues et les connaissances opérationnelles en vue d'améliorer les services ;
Lorsque cela est nécessaire, être joignable pour les escalades et le soutien, sur une base d'astreinte ;
Lorsque cela est nécessaire, effectuer les tâches assignées par roulement 24 heures sur 24 et 7 jours sur 7.
Connaissances et compréhension dans un ou plusieurs des domaines suivants : Système d'exploitation et applications des serveurs Windows ;
Installation et configuration d'applications et de logiciels pour l'utilisateur final ;
Capacité à analyser, à tirer des conclusions et à créer des solutions aux problèmes complexes des clients ;
Service Support Officer [Scotiabank]
By CareerBeacon At Toronto, Ontario, Canada
Demonstrating confidence and knowledge by ensuring transactions are thorough and accurate. Demonstrating respect and knowledge in interactions with the APB/Banker
Adhering to position authorities and bank policies
Accurately processing daily transactions and Service Requests from Salesforce originated by the Private Banking Team and Clients.
Checking/authorizing transactions with approved limits.
Daily completion of the Accounting Support Package as outlined in the ASP at a glance for Sales Support Officers document.
Increase Client Satisfaction And Loyalty Through Service Excellence By
Operations Officer Jobs
By Kelly Services (Canada), Ltd. At Mississauga, Ontario, Canada
- Time management – prioritize their day and take care of tasks efficient and effectively
SUMMARY OF DAY TO DAY RESPONSIBILITIES:
- Previous experience with SLAs
Kelly Services is currently recruiting for an Operations Officer for a client in the banking industry.
100% Onsite - after training may be eligible for hybrid model (2 days onsite)
Very heavy attention to detail needed, assisting with tax processing and drafts
Operations Support Officer Jobs
By Wintrust Financial Corporation At Vancouver, British Columbia, Canada
Education Benefits: education reimbursement and on-demand learning courses
Health Benefits: including medical, dental, vision, life, and health spending account
Financial Benefits: an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses
We offer multiple opportunities for development and upward mobility
Manage the credit refund process accurately and efficiently
Manage the shared mailbox thru timely labeling of requests to the team members
Senior Operations Officer - En
By Laurentian Bank At Toronto, Ontario, Canada
Assists the management team with special projects and other tasks to ensure a balanced workload amongst all team members
2 to 4 years commercial real estate mortgage, commercial banking lending, deposits or administration experience
Strong computer, mathematical and financial analysis skills
Prepares monthly billings for collection of payments, interest, and fees
Processes loans disbursements and renewals of advances including Bankers Acceptances, Visa or Settlement facilities, Lines of Credit, Letters of Credit
Keeps up to date with current laws and with the Bank's programs, policies and procedures
Health Service Officer Level 3 - Health Service Officer, Equipment Loan Service
By Canberra Health Services At Centre Village, New Brunswick, Canada
Strong organisational skills with a high degree of drive.
Proven knowledge and understanding of the functions of Canberra Health Service, Equipment Loan Service.
Demonstrated knowledge of infection control procedures to effectively clean and maintain service equipment.
Contribute to and participate in the equipment cleaning service in accordance with relevant policies and procedures, as directed.
Communicate effectively with colleagues, clients, health professionals, carers, and members of the public in a range of settings and circumstances.
Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Operations Officer Jobs
By Finance Professionals Inc. At Montreal, Quebec, Canada
Experience and/or knowledge in mortgages
Contract role for 3 months with a possibility of extension and or conversion to full time
Printing and singing documents, data processing, document vetting, profile verifications, etc.
Service Delivery Officer Operations Support
By BDC At Calgary, Alberta, Canada
Postsecondary education or relevant experience
Minimum of two years pertinent experience in an operational or administrative role
Solid interpersonal skills and collaborative
Ability to navigate between procedural requirements and client first thinking
Good analytical and basic financial skills
Solid knowledge of MS Office (Word, Excel, Outlook)
Service Operations Support Specialist (Service Analytics)
By Finning At Surrey, British Columbia, Canada
Identify critical control requirements in the Repair Management Cycle
Knowledge of Change Management principals
Post-secondary certificate in Business Operations or Project Management is an asset
Partner with Facility Leadership, Shared Services and Corporate to define control optimization requirements
Conduct, evaluate, review and manage various types of audit engagements (including Operational, Compliance, Financial, and Investigative Audits)
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement visual solutions
Operations Service Manager (Yul)
By Delta Air Lines At Montreal, Quebec, Canada
Must have the flexibility to manage an operation with varying shifts, extended hours, and "on call" requirements.
Demonstrates expertise in operations and strong customer service skills.
Working knowledge of Delta policies and procedures.
Strong written and verbal communication, including platform/presentation skills.
Must be approachable and have interpersonal skills that foster trust and respect.
Experience managing conflict and resolving problems effectively.
Operations Officer - Toronto 50191
By Randstad Canada At Toronto, Ontario, Canada
5+ years of Data Entry experience
Experience at a big bank and networking opportunities
Prioritizing and managing own workload to meet Service Level Agreement (SLA) requirements for service and productivity
Organized and set priorities and manage one’s time
Working knowledge of word and excel – basic excel (for organizational purposes)
Relevant experience in financial industry – working on payments side
Operations Officer Iii Jobs
By Adecco At Toronto, Ontario, Canada
Medical and dental benefits once qualified
SUMMARY OF DAY TO DAY RESPONSIBILITIES:
Pay rate: between $24.74 /hour
Job type: Temporary | Full-time
Paid weekly accurate and on time
Strong health and safety programs
Service Support Officer Jobs
By Scotiabank At Toronto, Ontario, Canada
Accurately processing daily transactions originated by Clients, management or a B/F system;
Thorough knowledge of the Bank’s monitoring and compliance requirements including Anti-Money Laundering requirements through Know Your Client (KYC)
Working knowledge of the roles and responsibilities of other bank service and support functions crossing all delivery channels;
Responding promptly and effectively to requests, concerns and complaints from clients, PB Sales Officers, PB Manager and Manager Client Service;
Ensuring all Business Authentication requirements are adhered to in order to protect the integrity of the Client and Bank information;
Completion of any returns/reporting requirements accurately and submitting to the appropriate authority in a timely manner;
Specialist, Service Operations Jobs
By SITA At Montreal, Quebec, Canada
Previous NOC experience is strongly preferred, extensive experience in all aspects of technology outages and stakeholder management
Recognize, identify, and prioritize incidents in accordance with customer business requirements, organizational policies, and operational impact
Knowledge of Microsoft server operating systems and Cisco network devices
ITIL, networking & server certifications preferred; Microsoft Azure, Cisco, RedHat certification nice to have
Knowledge of complex IT/Network systems and/or application/system support domain
Strong customer service focus, with the ability to communicate among highly technical teams.
Operations Officer Jobs
By York University At North York, Ontario, Canada
·Financial management skills in preparing financial reports and financial forms
·Strong organizational and time management skills
(Research) Project Management, including support in securing (research) funds
7.Responsible for other managerial duties as assigned by RISC Director.
Advancement, Communications, and Knowledge Mobilization
·Experience liaising with senior level administrators in academic, government
Service Operations Specialist Jobs
By Experience AI Solutions At Canada
Carry out incident and problem management support to the highest standards, coordinating with appropriate resolver groups for swift resolution.
Supporting senior team members in management reporting and day-to-day task coordination during the absence of the Lead Engineer.
· Aptitude for building relationships with peers, management, clients, and company leadership.
· Strong organizational skills to manage team activities and take ownership of issues until resolution.
· Strong experience with NSXT, NSXV or VMware data center environments.
· At least one of the following recognized industry certifications: VCP-DCV OR VCP-NV, PCNSE/PCNSA OR NSE7/4, CCNP.
Customer Service Officer Jobs
By WDEA Works At Hamilton, Ontario, Canada
They’re innovative in organising work including time-management, priority tasking and problem solving.
They have solid administration skills, computer literate and have a strong attention to detail.
They have great customer service skills and have a motivating personality to inspire participants to find work.
In Return For Your Valued Contribution, We Offer
Ongoing training and professional development
Family-friendly organisational culture with true work-life balance

Are you looking for an exciting opportunity to join a dynamic team and help shape the future of service operations? We are looking for a Service Operations Officer to join our team and help us deliver exceptional service to our customers. You will be responsible for managing customer service operations, ensuring customer satisfaction, and developing strategies to improve service delivery. If you are a motivated, organized, and customer-focused individual, this could be the perfect job for you!

Overview A Service Operations Officer is responsible for overseeing the day-to-day operations of a service-oriented business. This includes managing customer service, ensuring customer satisfaction, and developing strategies to improve service delivery. The Service Operations Officer must be able to effectively communicate with customers, staff, and other stakeholders to ensure that the service operations are running smoothly. Detailed Job Description The Service Operations Officer is responsible for overseeing the day-to-day operations of a service-oriented business. This includes managing customer service, ensuring customer satisfaction, and developing strategies to improve service delivery. The Service Operations Officer must be able to effectively communicate with customers, staff, and other stakeholders to ensure that the service operations are running smoothly. The Service Operations Officer will be responsible for developing and implementing service policies and procedures, monitoring customer service performance, and providing feedback to staff. The Service Operations Officer will also be responsible for developing and maintaining relationships with customers, vendors, and other stakeholders. Job Skills Required
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of customer service principles and practices
• Knowledge of service operations and processes
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of computer systems and software
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 5 years of experience in customer service or service operations
• Knowledge of customer service principles and practices
• Knowledge of service operations and processes
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of service operations and processes
• Knowledge of computer systems and software
• Knowledge of customer service metrics and analytics
• Knowledge of customer service best practices
• Knowledge of customer service trends and technologies
Job Experience
• At least 5 years of experience in customer service or service operations
• Experience in developing and implementing service policies and procedures
• Experience in monitoring customer service performance
• Experience in developing and maintaining relationships with customers, vendors, and other stakeholders
• Experience in managing customer service teams
Job Responsibilities
• Develop and implement service policies and procedures
• Monitor