Quality Service Analyst (Temporary) - Kelowna - 2023.198

• 36-40 per hour
• Hourly

We are proud to be selected as one of once again!

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

Visit our page to learn more about working at CLBC, what we offer, and tips for the interview process.

The Role

As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers.

Accountabilities include

• Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
• Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
• Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
• Reviewing financial reports to ensure delivery of services for approved funding supports
• Developing service contracts or agreements and negotiating the costing details and quantities
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Consulting with Facilitators about support requests, service availability, and resource suitability
• Recruiting and developing new service relationships
• Ensuring service collaboration and developing cost-sharing agreements

Qualifications

• Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline
• Experience working in the social services sector in areas such as resource development or contract management
• An equivalent combination of relevant education/experience may be considered

Possession of a Class 5 driver's license and a clean driver's abstract are required.

Hybrid work Combines on-site office work with flexibility to work from home within BC after passing a 6 month probationary period.

Additional Info

Team: Local 1

Status/Term: Auxiliary. Anticipated 70 hours bi-weekly to January 2024. Regular status staff will fill this position as a temporary assignment

Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $36.05 to $40.44 hourly

The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.

Closing date: Applications will be reviewed starting August 16, 2023 and ongoing

Apply now! To be considered, please submit an application online. Applications received by other means will not be considered.

Successful applicants are subject to a Criminal Record Check.

An eligibility list for internal candidates may be established.

Reasonable accommodations are available on request for candidates taking part in the recruitment process. If you require support applying online because you are a person with a disability, please contact us at [email protected].

Community Living BC https://communitylivingbc.prevueaps.ca