Quality Service Analyst (Float) (Temporary) - Vernon - 2023.100

• Salary
• 65844-73855 per year

We are proud to be selected as one of B.C.'s Top Employers once again!

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

The Role

As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers. In this position, you will be considered a float Quality Service Analyst, which means that your work will be assigned based on the Quality Service Analyst coverage needs of any Southern Interior team.

Accountabilities Include

• Ensuring service collaboration and developing cost-sharing agreements
• Recruiting and developing new service relationships
• Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency issues
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Developing service contracts or agreements and negotiating the costing details and quantities
• Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
• Ensuring that individuals and their families receive information about individual resource allocation decisions
• Receiving financial reports and reviewing details to ensure delivery of agreed-upon services for approved funding supports
• Negotiating contract costing details and advising on requirements for corrective action in contracted service delivery
• Identifying opportunities for agency service reorganization and assisting with the implementation
• Providing information to assist in the investigation of licensed residential resources
• Consulting with Facilitators about support requests and needs, service availability, and resource suitability for the individuals we serve to assess a variety of issues

Qualifications

• Experience working in the social services sector in areas such as resource development or contract management
• Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline
• An equivalent combination of relevant education/experience may be considered

Possession of a Class 5 driver's license and a clean driver's abstract are required. Use of own vehicle on expenses. Local overnight travel will be required for this role.

Location: Utilizing a hybrid working model, this position combines on-site in office work with work from home flexibility after passing a 6 month probationary period.

Additional Info

Team: Local 2

Term/Status: Temporary with a term end date of March 29, 2024

Classification/Salary: Social Program Officer (Growth to R24) / $65,844 to $73,855 annually

The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.

Closing date: August 13, 2023

Apply now! Submit an online application to the attention of Jaimie Willows. Applications received by other means will not be considered.

Successful applicants are subject to a Criminal Record Check.

An eligibility list for internal candidates may be established.

Community Living BC is an equal opportunity employer.

Community Living BC https://communitylivingbc.prevueaps.ca