Chief Information Technology Officer

Summit Search Group has been retained by Manitoba Public Insurance on the recruitment of their next Chief Information and Technology Officer. Established in 1971 to address a private system that was considered expensive, inadequate, and confusing, Manitoba Public Insurance (MPI) provides universal mandatory basic automobile coverage for drivers and private and commercial vehicles as well as optional insurance products.

Manitoba Public Insurance is dedicated to achieving value for Manitobans, meeting the needs of its customers, and ensuring the long-term sustainability of this insurance system. The Board of Directors is working with MPI management to execute an aggressive and proactive fiscal restraint strategy and streamline and enhance its operations to optimize the customer experience. Value is created through affordable insurance (price), comprehensive protection against the cost of collisions (coverage), service where and when you need it (service) and easily attainable coverage and services that do not discriminate (access).

The Position:

As a member of the executive team, the Chief Information and Technology Officer (CITO) will drive organizational transformation through the strategic use of technology while ensuring the efficient delivery of IT services. The CITO will provide strategic leadership to the IT services, enterprise support, architecture, business transformation and information security functions ensuring they support high quality, effective, accessible delivery of automobile insurance and driver and vehicle licensing services to Manitobans. The CITO will promote and guide the management of information as a strategic business asset and lead technology adoption and integration as a key component of the business strategy.

The CITO will guide the development and implementation of a long-term technology, information management, technical and enterprise architecture strategy, to ensure corporate-wide alignment of information systems, the successful execution of corporate strategic initiatives, and the creation and adaptation of technological platforms to improve customer, partner, and employee experience. The CITO will ensure MPI’s data, information and systems are protected from external threats. They will establish a high-performance organization with dedicated, skilled, engaged and customer-focused team members, efficient service delivery, and effective governance and risk practices.

Strategic Planning and Transformation:

• Participate in the development of the vision, direction, goals, and objectives of the organization and ensure the technology strategies and solutions support the organizational vision and goals.
• Champion transformation throughout the organization by ensuring a clear understanding of the business and the identification of technology and digital solutions.
• Provide expert advice and guidance to senior leadership on information technology and its impact across the full range of business strategy, programs, products and services and operational issues.
• Provide strategic direction and ensure the development of strategies for all enterprise-wide IT operations, including strategic sourcing and vendor management, information security, IT service, data and analytics management, business architecture, IT platforms and infrastructure (including cloud-based) and applications.

Operational and Performance Leadership:

• Develop the annual expense and capital expenditure budget for information technology, monitor adherence to budget and create long-term projections.
• Oversee development of enterprise standards, technology architecture and technology evaluation and transfer.
• Ensure the effective leadership and implementation of strategic business transformation initiatives and projects.
• In collaboration with the executive team establish and implement an effective IT governance framework, processes, and practices.

Organizational and People Leadership:

• Sustain a high-performance culture and environment where multiple perspectives are sought out, appropriate risks are encouraged, and employees are committed to excellence in service delivery.
• Build and sustain a cohesive, collaborative IT management team who are committed to the best interests of the MPI organization and who consistently explore opportunities to better utilize technology to enhance services.
• Ensure the development, implementation, and maintenance of an effective organizational structure for the delivery of information technology services.

Qualifications:

• Master’s Degree considered as strong asset.
• Strong understanding of information technology management, including hardware and software, and of enterprise application and data architecture principles and associated tools, technologies and methods is required.
• Senior Experience working in insurance or financial services considered an asset.
• Post-Secondary Education in Business, Computer Science, Information Systems or a related discipline.
• Extensive leadership experience and a proven track record of successfully leading corporate-wide project implementations and managing large, multiple, and cross functional teams is required.
• 12+ years’ Senior Experience in digital transformation, information technology management, project management, business improvement and innovation.

The ideal candidate will have a demonstrated track record of identifying innovative technology solutions to enhance customer experience, streamline processes and maximize the use of data and information, driving rapid business transformation. This experience will be enhanced by strong research and analysis capabilities and the ability to synthesize complex data and communicate ideas and information in a concise and straight forward manner.

For more information, or to submit your resume, please reach out to Matt Erhard at Summit Search Group, [email protected]

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