Information Technology Lead Jobs

off on weekdays to be approved by the Management.

1. Google Workspace Management: Managing and administering all aspects of Google

5. Google Classroom Management: Creating and managing classes, adding students and

from previous experience related to this offer as possible.

support to students, faculty and staff. Your main responsibilities will include:

with teachers and other staff to support their use of technology in education.

All training related to the quality management system is done in accordance to the Training Management Process (QM1681).

Answer questions or resolve computer problems for employees in person, via telephone, via email, via remote tool for external employees.

Monitor and manage all help desk tickets in a timely and service oriented manner.

At least 2 years previous experience with PC hardware and printer troubleshooting

Strong customer service and troubleshooting skills.

Experience with Windows Terminal Server and/or Citrix

Participate in organic growth and new business opportunities as it relates to dynamic content, creative automation, and content management solutions

Advise on asset management best practices, including asset labeling, archiving, and assigning categorical metadata

Experience with leading a distributed, remote team utilizing modern communication tools

Familiarity with Atlassian project management tools, i.e. Jira & Confluence

Be a Technology leader for CM's creative automation service offering globally

Lead remote teams globally utilizing modern communication tools

Project management experience is an asset

Able to work independently with focus on time management to meet deadlines

Very strong organizational sense and effective time and priority management

Work with the Project Owner, Project Sponsor and Project Manager to document the project vision and the project's scope.

Responsible to thoroughly understand and communicate stakeholder requirements and distribute relevant information, documentation and artifacts to project stakeholders.

Responsible for the preparation, completion and compliance of business requirements based on business needs.

· Knowledge of IT management software tools

· Day-to-day management and maintenance of our on-site servers

· College or University Degree preferred (or an acceptable combination of education and relevant experience)

· Exceptional multi-tasking abilities and prioritization skills

The IT Administrator will be responsible for following job duties:

· Assisting with capacity planning for network bandwidth, storage requirements, and other applications

Contributing to the development of the NEC learning management system (Moodle)

At least one year of teaching experience, preferably in post-secondary education.

Strong verbal, written, and computer communication skills.

Knowledge of Indigenous Peoples’ values, communities, and instructional methodologies.

Experience working with Indigenous adults and organizations.

Knowledge of assessment for learning and assessment of learning from an Indigenous perspective.

Experience in international business development and/or intellectual property management would be considered an asset.

Solid knowledge of SME business management, marketing of technology and productivity increase.

Solid knowledge of project management.

Recent and extensive industrial business experience as an entrepreneur or senior manager in the following technological domain:

Recent and extensive industrial business experience as an entrepreneur or senior manager in an SMEs would be considered an asset.

Management services - Communication (Level 3)

Designation as a Project Management Professional (PMP) is an asset.

Strong understanding of project management (PMLC) and systems development (SDLC) lifecycles.

Ensure business requirements are clear and complete and that the plan to meet those requirements is formulated, socialized, and agreed to

Participate in project specific discussions to ensure the client experience is represented as projects are rolled out

Ensure that all operational support requirements are understood, met, and delivered

Collaborate with process owners, analysts, consultants, and other experts to manage project tasks.

• Proven experience in network setup and user support.

• Experience in network design and architecture.

• Strong communication and problem-solving skills.

• Strong knowledge of switching technologies and configuration.

• Experience with Azure Active Directory and Active Directory administration.

• Experience with Windows Server administration.

Experience with enterprise-grade content management platforms such Adobe Experience Manager is a "nice to have" skill

Experience with GraphQL is a "nice to have" skill

2+ years experience as a Tech Lead or in a comparable technology leadership role

Strong fundamental and practical knowledge of HTML, CSS, React, Next.js and JavaScript

Experience collaborating with Creative team members

Experience managing development and delivery of commercial websites

Working toward IT related education/degree, industry certifications

EXTRA POINTS IF YOU POSSESS PREVIOUS EXPERIENCE OR KNOWLEDGE OF:

Manage support ticket queue and ticket SLA.

Experience installing and maintaining Office 365 environments.

Knowledge of servers, networking and active directory are a must.

Proactive disposition; focus on customer service and communication skills.

Demonstrates advanced knowledge of ITIL framework; Problem Management, Change Management, Incident, Configuration, Release Management and Service Level Management.

Excellent time management and organizational skills

Possesses a university degree/college diploma and/or 2-5 years relevant experience in related field of study.

Possesses solid analytical skills for complex problem solving.

Able to manage multiple and potentially competing priorities simultaneously.

Experience in working effectively with different technology and business teams

Identify opportunities to optimize processes, enhance performance, and drive efficiency in portfolio management and initiative tracking

Knowledge of software development practices, concepts, and technology obtained through formal training and/or work experience.

Typically 10-15 years of work experience in SW development/implementation/migration

Experience translating technology strategy into implementation plans with strong execution and delivery capability

Experience managing a Portfolio and involvement in Strategic Initiatives, with impact at enterprise level

Knowledge of solution architecture and understanding the dynamics of downstream/upstream impact of technology

Facilitate growth and development for the development team, including coaching, career path development, and performance management.

7+ years of experience in the software development field, including leading a team of 10+ developers, managers, and closely associated roles.

Collaborate with executive counterparts to ensure the delivery of outstanding experiences to clients.

Strong academic record including a bachelor’s degree and approximately of 10 years of industry experience or with a recognized consulting firm.

Deep understanding of DevOps setup and maintenance. And experience setting up for CI/CD/CT pipelines.

Learning opportunities to develop new skills and progress your career

Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis.

Assist with the management of your program's budget.

A track record of successful people management encompassing leading, managing, and motivating teams of staff and volunteers.

Knowledge and experience working in a not-for-profit or charity.

Lead and manage outcome evaluation processes for this program in your region, using a national framework.

Build strong, positive relationships with program participants, and seek insight into their unique needs, goals and lived experiences.

Busy and noisy office environment requiring excellent organizational and stress management skills

Technical & Contextual Knowledge, Skills & Abilities

Technical Knowledge, Skills & Abilities:

Contextual Knowledge, Skills & Abilities:

Management of decommissioning and disposal of all PCs and peripherals.

Assists in the management and implementation of the City’s hardware upgrade plan for desktops, laptops and peripherals;

Over 4 years of experience with undergraduate degree or relevant professional certifications, accounting designations, or equivalent education(e.g. CISA, CISM, CISSP, CIA)

Lead the ongoing audit communications and the reporting process with the client, senior management and external auditors

Advanced knowledge of business processes and operations, risk, change and project methodologies, organizational practices and business transformation

Full cycle IT audit experience required with expertise either in infrastructure

Play a key role in developing and implementing programs to contribute to the strategic direction of the audit

Guide the team and participate in identification, design, testing and implementation of a wide range of complex audit initiatives

Program Development and Project Management

BENEFITS OF WORKING WITH INVEST ONTARIO:

Employer-paid health benefits with optional employee paid upgrades

(hybrid – average 3 days per week in office)

Investment Attraction, Negotiations and Decision-making Support

Collaborates internally to provide company and sectoral insights:

Manage contracts and agreements for IT-related services and equipment.

Manage the Help Desk software platform and monitor service requests.

At least two years experience in IT.

Knowledge of network infrastructure, systems administration, and cloud technologies.

Solid knowledge of LAN/WAN configurations.

Strong troubleshooting, analytical, and problem-solving skills.

Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis.

Assist with the management of your program's budget.

A track record of successful people management encompassing leading, managing, and motivating teams of staff and volunteers.

Knowledge and experience working in a not-for-profit or charity.

Lead and manage outcome evaluation processes for this program in your region, using a national framework.

Build strong, positive relationships with program participants, and seek insight into their unique needs, goals and lived experiences.