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Information Technology Administrator Jobs

Company

Aquinas College, INC.

Address Calgary, Alberta, Canada
Employment type FULL_TIME
Salary
Expires 2023-10-13
Posted at 7 months ago
Job Description

Job Title: IT Support Administrator

Employment Type: Full-time

Timing: 11:00 AM- 7:00 PM Weekdays, 8:30 AM-4:30 PM Weekends. You can choose your days

off on weekdays to be approved by the Management.

Department: Administration


Job Responsibilities:

As an IT Support Admin at Aquinas College, you will play a crucial role in providing technical

support to students, faculty and staff. Your main responsibilities will include:


1. Google Workspace Management: Managing and administering all aspects of Google

Workspace, including Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, and

more. Customizing the settings and permissions to align with organizational policies and user

needs. Providing user support and resolving issues related to Google Workspace applications.


2. User Account Administration: Creating, managing, and maintaining user accounts and

permissions within the corporate environment. Ensuring appropriate access controls are in place.

3. Security and Compliance: Implementing and maintaining security best practices within Google

Workspace. Ensuring data privacy, loss prevention, and compliance with relevant laws and

regulations.

4. Troubleshooting and Technical Support: Diagnosing and resolving technical issues related to

Google Workspace services. Providing immediate support to users experiencing problems.

Implementing solutions to prevent recurring issues.

5. Google Classroom Management: Creating and managing classes, adding students and

teachers, setting assignments and due dates, grading. Customizing Google Classroom according

to the needs of the institution. Supporting teachers and students in utilizing Google Classroom.

6. Training and Professional Development: Conducting workshops and training sessions to help

staff use Google Workspace and Google Classroom effectively. Creating resources and providing

ongoing support to ensure continuous development and understanding of the tools. Collaborating

with teachers and other staff to support their use of technology in education.

7. Monitoring and Reporting: Monitoring usage and performance of Google Workspace and

Classroom tools. Preparing reports and analytics on user engagement, adoption, and compliance.

8. Coordination with Other Departments: Collaborating with other IT and non-IT departments to

ensure alignment with organizational goals and seamless integration of Google Workspace with

other systems.

9. Staying Up-to-Date: Keeping up with updates and new features within Google Workspace and

Classroom.


Qualifications:

To excel in this role, you should possess the following qualifications:

1. Bachelor’s Degree in Information Technology, Computer Science, or a related field.

2. Proven experience in a customer-facing role, demonstrating excellent communication and

interpersonal skills.

3. Exceptional leadership, organizational, strong analytical and problem-solving skills and time

management.

4. Ability to handle multiple tasks efficiently in a fast-paced environment.


Benefits:

Working at Aquinas College comes with a range of benefits, including but not limited to:


1. Competitive salary of $24.00 per hour.

2. Comprehensive health, dental, and vision insurance.

3. Professional development opportunities.

4. A supportive and inclusive work environment.


On Boarding Requirements;

1. Valid Police Clearance

2. Recommendation/Reference Letters from at least 2 persons who worked with you closely

from previous experience related to this offer as possible.

3. Copy of Government ID, Direct Deposit Form

4. Copies of educational certificates, diplomas, degrees, and professional licences.

5. Completed Employee Information Sheet (To be sent to you once you accepted this offer)

Please note that this job offer is contingent upon the successful completion of background checks

and any other necessary pre-employment requirements.