Carbon Project Customer Success Lead

About Us:

Grain is a Boston based start-up backed by Schneider Electric, a French multinational company committed to sustainability. Our mission is to stop global warming by accelerating our planet’s path to decarbonization. By simplifying the process of removing carbon from the earth’s atmosphere, we can empower carbon project developers to do more. We combine business and science to solve the pain points of project developers, certifiers, regulators, investors, and other key market players. Together, we will make the process quick, easy, and profitable every step of the way.

We are building a team of high performers across science, business, and technology, and are looking for a candidate who has experience working on carbon offset project development.

The Role

The Carbon Project Customer Success Lead will report to the Chief Executive Officer and work closely with the Chief Commercial Officer to support commercial activities focused on project origination and customer success activities. We are looking for a candidate that has experience with multiple carbon credit methodologies across different programs or sectors.

Responsibilities

• Support customers through their use of the Grain Platform in navigating and troubleshooting any carbon project questions and challenges they may have.
• Champion the voice of the customer during product roadmap development and feature prioritization.
• Provide technical insights (both carbon project development related as well as project-type specific knowledge) to support projects in overcoming deployment and operational challenges with executing carbon removal projects.
• Support design of a project origination tool that ensures optimization of the project design and development approach
• Structure the customer success journey to minimize the risks of failed project execution.

Experience

• Deep understanding of at least two methodologies
• Recently worked on developing carbon offset projects, including the development of feasibility studies, project design documents and/or verification reports.
• Has a wide network of project owners, project developers, standards and other key voluntary carbon market (VCM) stakeholders.
• Liaise with one or more certification bodies (VCS, Gold Standard, ACR, CAR, etc) in the voluntary carbon market
• Experience sourcing new carbon project opportunities, including identification of new restoration land, or other types of opportunities.

Desired but not required:

• Experience revising, editing, or creating a new methodology
• Experience engaging with carbon offset investors and/or buyers
• University degree in engineering, carbon science or related field

Who we’re looking for:

·A passionate individual who is looking to make an impact by solving real barriers to accelerating decarbonization.

·Someone excited to work in a start-up environment.

Job Type: Full-time remote

Salary: Base salary per year + equities

Our Values:

• We’re easy to do business with – We meet the customers and partners where they are. We make it easy for them by going the “extra mile.”
• We take ownership of mistakes and learn from them – We are not afraid to take initiative and try new things.
• We have conviction in our beliefs and support them with data – We are flexible enough to change our minds when the data is convincing.

Contact Us:

e: [email protected]

w: www.grainecosystem.com

Grain is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

In the near term, this role will be performed remotely from anywhere within North America, provided the candidate can be available for the most part during east coast business hours.

To apply please send your resume and a brief cover letter to [email protected] explaining why you are the right candidate for this role.Please state the job title in the subject line.