Register
Recruit Create CV

Customer Success Coordinator Jobs

Customer Success Coordinator Jobs
By 7Gen At Vancouver, British Columbia, Canada
Collaborate with the sales, project management and operations teams to improve the overall customer experience.
Basic knowledge of electric vehicle technology, fleet management, & charging infrastructure is a bonus.
RMA follow-ups, management of asset warranties, returns or repairs, etc.
Location: Vancouver, BC or Toronto (Remote)
Problem solving and team building skills, works effectively in both group and independent settings
Bachelor's degree in a relevant field or equivalent work experience.
Customer Success Coordinator Jobs
By Lifestyle Home Products At Peterborough, Ontario, Canada
Happy to work in our office as well as one day a week from home.
You possess great interpersonal skills.
Did we mention great organizational skills?
You are available to work in the office with occasionally working from home.
Do you like to keep other people organized as well?
Are you a great communicator?
Customer Success Coordinator Jobs
By Quantum Lifecycle Partners At Brampton, Ontario, Canada
Ensure operations teams have been provided with processing instructions and all customer specific requirements are met
Proactively manage contract renewal process, and negotiation steps within Quantum, ensuring appropriate involvement from business development and operations
Provide support to the facility managers and executive teams while looking for new opportunities to grow the business
Post secondary education in administration or related fields
1-3 years of Administration, Account Coordinator or equivalent work experience
Strong communication and organizational skills
Customer Success Coordinator Jobs
By Quantum Lifecycle Partners At Surrey, British Columbia, Canada
Ensure operations teams have been provided with processing instructions and all customer specific requirements are met
Proactively manage contract renewal process, and negotiation steps within Quantum, ensuring appropriate involvement from business development and operations
Provide support to the facility managers and executive teams while looking for new opportunities to grow the business
Post secondary education in administration or related fields
1-3 years of Administration, Account Coordinator or equivalent work experience
Strong communication and organizational skills
Sales And Customer Success Coordinator
By Ryna At Canada
Identify and target potential clients, including renters, property owners, and property management companies, to promote the advantages of using Ryna's platform.
Proactively engage with customers to ensure their satisfaction, anticipate potential issues, and offer tailored solutions to meet their specific requirements.
Track and analyze sales performance metrics, providing regular reports to management to evaluate progress and make data-driven decisions.
Proven track record in sales or customer success management, preferably within a tech startup or real estate industry.
Lead the onboarding process for new customers, ensuring a seamless experience from sign-up to successful usage of the platform.
Educate customers on the features and benefits of Ryna, addressing any queries or concerns they may have during the onboarding phase.
Customer Success Coordinator Jobs
By Knowledgehook At Greater Toronto Area, Canada
We offer a benefits package that includes medical, dental, and vision coverage, with 100% of premiums paid by the company.
Coordinating the onboarding of Knowledgehook customers, including entering information into CRM platforms
Working with Account Managers to support and participate in presentations, and implementation of customer success plans
Excellent written and oral communication skills
We embrace a remote-friendly work environment.
Assisting in facilitating the coordination and support of CS ambassadors
Customer Success Coordinator Jobs
By 321 Growth Academy At Calgary, Alberta, Canada
Candidates are ideally Calgary-based, but we’re open to remote, depending on fit!
Tracking success metrics and outcomes for both participants, and for 321 – so we keep learning and improving
You’re a systems thinker, focused on getting the details right, while always keeping the big picture (including other perspectives) in mind
You’re highly organized, love data, and have got an eye for detail - few typos get past you
You like crossing things of your to-do list
You’re fine with a fast-paced environment, and change is no big deal for you
Customer Success Coordinator Jobs
By SaleFish - Sell Real Estate. Everywhere. At Vaughan, Ontario, Canada
Performing other related tasks as assigned by Management.
Post-secondary education in Business, Computer Science or Graphic Design preferred but not required.
A minimum of one year of relevant professional experience working in clerical or administrative positions or tech savvy.
Professional fluency in English, including excellent written and oral communication skills.
Interpersonal skills for both internal and external communication.
Demonstrated organization and administration skills.
Customer Success Engineer Jobs
By Browse AI At Vancouver, British Columbia, Canada

• Excellent verbal and written communication skills, with strong attention to detail. • Outstanding customer service skills and the ability to build rapport with customers. • Strong interpersonal ...

Supervisor, Customer Success Jobs
By Trudell Medical International (TMI) At London, Ontario, Canada
Manage customer sales trends and actions and report out to sales and operations teams on customer success and opportunities
Follow and document customer specific ordering processes: order acknowledgement, order processing and order completion
5 years of experience in customer service or customer facing role working in a medical, or consumer product related field
1-2 years of experience supervising a team
Experience working in complex I.T. systems
Experience solving significant customer problems
Customer Success Representative Jobs
By 6ix Management At Toronto, Ontario, Canada
Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
Bachelor’s Degree is preferred, however, can be replaced with 1-3 years of customer service experience
Must have highly developed communication skills (written and verbal), interpersonal, problem-solving and customer service skills
Attend additional training sessions and seminars provided by the firm to achieve a higher level of success
Build valuable relationships with clients to ensure the satisfaction of the clients brand line
Must be able to work a full-time schedule for this particular role
Customer Success Executive (Csx)
By TELUS At Winnipeg, Manitoba, Canada
Professional certifications in Customer Success, Business Relationship Management, and/or ITIL is an asset
A high level of financial acumen with a focus on revenue management best practices
Understanding of TELUS operational processes and best practices in service management and support is an asset
Demonstrates comprehensive knowledge and understanding of Telecommunications industry strategies, offerings, and technologies is an asset
University degree or equivalent; 5-10 years of equivalent experience
5-10 years of experience in Customer Success/Sales environment in Enterprise or Public Sector
Customer Success Coordinator - Rental Extension
By DOZR At Kitchener, Ontario, Canada
Known for exceptional time management skills and ability to work smart
Help customers with general inquiries in a remote / call setting
Manage and prioritize critical to minor issues
Identify customers with existing rentals and contact them in regards to extending their rental date.
Educate customers on the cost savings options by looking at the possible options based on their needs
Qualify prospective customers over the phone and educate them on why DOZR is right for their business.
Customer Success Coordinator - Esg/Sustainable Procurement
By EcoVadis At Toronto, Ontario, Canada
Manage a combination of customer facing and non-customer facing operational responsibilities for your joint portfolio of customers
Computer literate (MS office, Google Suite, Project management tools…)
0- 2 years successful direct customer experience with large accounts acquired in a fast paced environment
The ideal candidate has formal education in a related field (Supply chain, sustainability, business)
Excellent communication skills (Both written and oral) is a must.
Excellent excel and data analytical skills
Director Customer Success Jobs
By OPTEL Group At Québec, Quebec, Canada
Responsible for customer satisfaction management.
Lead and manage entire SaaS business cycles.
5 years experience managing a customer success department at an enterprise Business-to-Business (B2B) software company.
Experience engaging with accounts in promoting a portfolio of products at C-level.
Experience building a business case and delivering return on investment
Excellent customer-orientation and networking skills.
Customer Success Technician Jobs
By SONA At Halifax, Nova Scotia, Canada
Experience with Microsoft Office and G-suite.
Troubleshoot technical difficulties that are brought forward to us by our customers
Working with our CRM to maintain records.
Resolve tickets and issues using defined SLA times
Communicate regularly with our customers via phone and email
Completing other administrative projects in a timely manner, as needed
Customer Success Representative Ii
By Obie At Canada
Experience and comfort using a variety of software tools from Excel and G Suite, to policy management and accounting systems
Use your in-depth knowledge to find procedural efficiencies to continually evolve our best practices
Excellent verbal and written communication skills to assist with customer needs, problem solve, answer questions, and leave a positive impression
Ability to prioritize competing demands and manage time effectively
Work closely with internal stakeholders, external agencies, and partners to ensure all accounts are serviced appropriately
Help facilitate underwriting processes to maintain the profitability and integrity of the book of business
Customer Success Fr Jobs
By Inte-Stat At Canada

As a Customer Success Manager you will: Interact and provide information in response to customer inquiries, concerns, and requests Utilize experience supporting software products to effectively ...

Director, Customer Success Jobs
By Mappedin At Ontario, Canada

Who we are and what we do We use outdoor maps daily, but when we walk indoors, useful maps are missing. From offices to stadiums, people need to find things and know where to go. Mappedin builds ...

Customer Success Representative Jobs
By Intranet Connections At North Vancouver, British Columbia, Canada

As an essential member of the Customer Experience Team at IC , this is one exciting opportunity! It’s also an extremely rewarding job, building close relationships, and proactively steering customers ...

Are you passionate about helping customers succeed? We are looking for a Customer Success Coordinator to join our team and help our customers reach their goals. As a Customer Success Coordinator, you will be responsible for providing exceptional customer service and support to ensure customer satisfaction. If you have a knack for problem-solving and a drive to help customers succeed, this could be the perfect job for you!

Overview A Customer Success Coordinator is responsible for ensuring customer satisfaction and loyalty by providing excellent customer service and support. They are responsible for managing customer relationships, resolving customer issues, and providing customer feedback to the organization. Detailed Job Description The Customer Success Coordinator is responsible for providing excellent customer service and support to customers. They are responsible for managing customer relationships, resolving customer issues, and providing customer feedback to the organization. They must be able to identify customer needs and provide solutions to meet those needs. They must be able to communicate effectively with customers and other stakeholders. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service and communication skills
• Ability to identify customer needs and provide solutions
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Ability to handle customer complaints and inquiries
• Ability to analyze customer data
• Ability to multitask and prioritize tasks
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Ability to handle customer complaints and inquiries
• Ability to analyze customer data
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Knowledge of customer data analysis
• Knowledge of customer service metrics
Job Experience
• At least two years of customer service experience
• Experience in customer relationship management (CRM) systems
• Experience in customer service software
• Experience in customer data analysis
• Experience in customer service metrics
Job Responsibilities
• Manage customer relationships and provide excellent customer service
• Resolve customer issues and provide solutions
• Provide customer feedback to the organization
• Identify customer needs and provide solutions to meet those needs
• Communicate effectively with customers and other stakeholders
• Work independently and as part of a team
• Analyze customer data and identify trends
• Monitor customer service metrics and report on performance
• Handle customer complaints and inquiries