Business Analyst (Data Analytics), Decision Support - Full Time - Markham Site

Land Acknowledgement
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.
Forbes Canada Honouree
We are honoured to be recognized as one of Forbes Canada’s Best Employers for Diversity 2022. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI. https://www.oakvalleyhealth.ca/about-us/equity-diversity-and-inclusion
Who You Are

• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills
• You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage

What We Are Looking For
The Decision Support team at Oak Valley Health provides analytical support to all sites and services across organization as well as to selected internal and external initiatives. Our team is composed of highly qualified and experienced data management and analytics professionals from a range of analytics backgrounds and use variety of methods from simple analysis to advanced statistical modelling to support our clients.
We are seeking a passionate, creative and innovative individual who will excel at providing data and analytical support for Oak Valley Health’s clinicians, and corporate business areas.
You are seeking an exciting opportunity to showcase your talents as a Business Analyst. You possess a strong work ethic and a passion for advancing healthcare through developing and reporting clinical, quality and operational Key Performance Indicators (KPIs); interpreting, visualizing, and presenting findings; developing and maintaining cross-sector scorecards and dashboards; and performing data quality investigations.
As an ideal candidate, you are comfortable working with large-scale clinical and administrative datasets, you understand how a hospital and/or information management environment functions.
Reporting To The Manager, Analytics & Business Intelligence, And Working Directly With Other Members Of The Decision Support And Business Intelligence Team And/or Individuals At Various Levels Within The Organization, You Will

• Conduct data quality investigations and engage in continuous data quality improvements;
• Provide analytical support and expertise to facilitate effective and efficient benchmarking and prediction analysis at corporate and clinical program-levels;
• Analyze, interpret, and present data, and create and maintain technical documentation;
• Commit to, and actively work to remain knowledgeable and up-to-date in the assigned field;
• Support reporting to various external reporting agencies including Ontario Health, and the Ministry of Health and Long-term Care;
• Support clinical and non-clinical areas in the development of KPIs, dashboards, data visualizations, and reports (routine and ad hoc) for the purposes of monitoring and optimizing organization performance on quality, safety, operations, and planning;
• Challenge the status quo and recommend innovative ways to improve reporting process efficiency and quality.

Required
What you bring to Oak Valley Health:

• Display a positive attitude towards complex challenges as well as routine maintenance and administration tasks
• Experience working with multiple CIHI datasets (DAD, NACRS, OMHRS, NRS, and CCRS) and other large healthcare datasets (e.g., IntelliHealth, Case Costing)
• Experience with relational database structures and the extraction and manipulation of data using Microsoft SQL
• Strong programming and data management skills, including but not limited to proficiency in a statistical or programming tool (e.g., R, Python)
• Demonstrated proficiency in qualitative and quantitative data analytics, visualization, and reporting
• Excellent interpersonal and client relationship skills
• Ability to multi-task with strong attention to detail within a fast-paced environment with changing priorities
• Proficient use of MS Office suite (specifically Word, Excel, PowerPoint)
• Strong written and verbal communication and presentation skills
• Working knowledge of health care funding methodologies (HBAM and QBP)
• Adhering to confidentiality and privacy requirements for sensitive financial and clinical information.
• Self-motivated and able to work independently with minimal supervision and also possessing a positive team spirited attitude
• Three (3) or more years of experience in a decision support environment in healthcare including experience preparing analyses of operational, and quality measures
• Completion of a recognized university degree in Medical Informatics, Industrial Engineering, Epidemiology, Statistics, or Business; equivalent combination of education and experience;

Considered An Asset

• Experience with Cristal Reports, Integrated Decision Support (IDS)
• Prior experience in working with a Business intelligent tool, particularly “Information Builders” or Webfocus considered as a strong assest
• Knowledge of health care reporting requirements (e.g. OHRS and MIS guidelines)
• A Master’s degree in Medical Informatics, Industrial Engineering, Epidemiology, Business, or an equivalent combination of education and experience;
• Experience applying various statistical or data science techniques such as: Forecasting, Predictive Modeling, Correlation and Regression
• Prior experience in a major Health Information System (HIS), specially Meditech

Office
Our office is in the Markham area (379 Church Street).
Salary Grade
Band L: $38.80 - $47.32
Annual Salary: $75,660 - $92,274 per year
Who We Are
Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?
COVID Statement
As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.
Oak Valley Health Diversity Statement
Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.
Required Skills
Required Experience