Bilingual Digital Marketing Consultant /Aoda

Working with one of the top financial clients this role calls for a Bilingual Digital Marketing Consultant /AODA who will be responsible for supporting the delivery of Investor Line’s digital forms in partnership with the Client Experience and Business Operations functions. This candidate will design, develop, and enhance digital forms by collaborating with internal and external stakeholders, to enable InvestorLine to meet clients’ user experience needs while complying with legal and regulatory directions.

Responsibilities:

• Collaborates with internal & external stakeholders to support planning, implementation, and sustainment of form design solutions.
• Working with external vendors to implement existing form design patterns, style guides, and accessibility (AODA- Accessibility for Ontarians with Disabilities Act) guidelines, while contributing to their continuous improvement.
• Makes all changes to paper-based forms using Microsoft Word or PowerPoint, Adobe, and the no-code application used at InvestorLine for web-based forms
• Maintains a repository of forms inventory- via Excel- this is a master copy kept on file for the Web design team
• Learn and develop a new digital interactive form creation tool
• Presents form design concepts at stakeholder review meetings and engages in a friendly critique session to come up with form updates.
• Completes ad-hoc tasks as assigned
• Develops an understanding of the customer and regulatory requirements to recommend changes to and evolve forms.

Desired Skill Set:

• Ability to learn quickly and develop relevant technical skills
• Strong experience with AODA compliance, WCAG 2.0 and PDF accessibility requirements
• Experience with creating copy, evaluating AODA-compliant digital form designs, coordinating project activities, and tracking project and process activity
• Excellent technical skills including Intermediate proficiency with Adobe Acrobat and Microsoft Office suite.

Nice To Have:

• Fluent in French

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