Analyst, Data Analytics & Insights, Client Services (12 Month Contract)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

Reporting to the Director Data Analytics & Insights, the Analyst will support the Client Services team in managing offboarding and related activities of Capital Markets clients and assist in preparing reports/dashboards sourced from the Capital Markets client onboarding system/database. The objective of the reports would be to meet the information requirements of the Capital Markets lines of business, EAML Examiners/Compliance Officers, and Internal and External auditors. All activities and reports/dashboards are to be provided in a high-quality and timely manner.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Data Management -Produce accurate and value-add management reports/dashboards on a regular or ad-hoc basis, as directed by senior management of the Client Services and Client Data Management team. Participate in the operationalization of client data initiatives and projects for the business to improve efficiencies and to comply with AML, regulatory and tax reporting requirements. Assist in the research to obtain information/documents for offboarding and mergers and participate in the triage process to determine active clients who require periodic AML risk reviews. Document processes in the form of procedures/ job aids to assist the team in delivering consistent results and meeting the required deadlines
• Client Services -Be familiar with the data collection and capture process in the client onboarding system and the overall mandate of the Client Services team. Work with the regional client onboarding and risk review teams within the Client Services team and with our partners in Technology and the Client Data Management teams to improve the quality of client data, which may require manual clean-up and remediation efforts. Lead or assist in the preparation of reports currently produced by the Client Services team and ensure that they meet the ongoing objectives of relevant stakeholders on a timely basis as per the Service Level Agreement and applicable procedures
• Detail Oriented -Work within a challenging, fast-paced environment where priorities often shift and time pressures demand a rapid response to requests . Focused attention to detail when conducting all assigned activities, which may include but are not limited to reporting, triaging of clients into active vs. inactive groups, the merger of client records and offboarding activities.

Who You Are

• You demonstrate experience in enhancements on automation, report simplification and streamlining forecasting/planning processes
• You have good management skills. Excellent problem-solving, and time-management skills. Adaptable, flexible and willing to work in a dynamic . environment. Comfortable working with a team and individually to deliver results
• Ability to successfully navigate a complex organizational structure that involves numerous groups and individuals
• You are a strong communicator. Ability to communicate effectively at all levels of the organization, including clients and front-office individuals
• You give meaning to Data. Excellent analytical and reporting skills using Microsoft Excel and other business intelligence, analytics and data visualization tools, e.g., Tableau, Alteryx, and Power Bii, to produce relevant reports and display data to meet the needs of various requestors on a regular or ad-hoc basis
• You have Business knowledge. Understanding of Capital Markets infrastructure, systems/applications, and businesses/products
• You are Detail Oriented. Must be vigilant in delivering results, have strong attention to detail, good planning skills and the ability to overcome obstacles. Maintain a sense of urgency and ability to prioritize multiple deliverables
• Values matter to you. You bring your real self to work and live our values - trust, teamwork, and accountability.
• You act like an owner. A "can do" attitude is a must, with a passion for driving solutions. Ability to successfully influence different groups and individuals to deliver high-quality and timely deliverables. Ability to directly address conflicts and escalate issues, where appropriate. Highly organized and strong results orientation that includes adherence to deadlines while maintaining high-quality results/output. Strong sense of accountability and ownership over all assignments and activities
• You have relevant experience. Understanding in AML, Regulatory, e.g., OTC Derivatives and tax details in a large client database.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We work to recognize you in meaningful, personalized ways including a competitive compensation, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What You Need To Know

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

Job Location

Toronto-161 Bay St., 9th

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Business, Capital Markets