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Admin - Sr. Clerk

Company

Boardwalk
Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category Human Resources Services
Expires 2023-06-02
Posted at 1 year ago
Job Description
Job Responsibilities


  • Undertake material reallocation
  • Execute all other related tasks as per the supervisor's request
  • Collect, verify and submit billable jobs with PO to account payable, generate a copy
  • Register all filled complaint details in the customer follow-up
  • Send letters and email receipts and return phone calls
  • Manage written, phone, email and in-person complaints, ensure handling and follow-up
  • Add new tenants in the Excel Spreadsheet and send the order for their names in the building lobby
  • Meet and greet resident members in person at reception.
  • Follow-up on complaints with the tenant
  • Undertake the necessary preparations for the exterminator's treatments
  • Close contractors' work orders
  • Generate and send all types of notice to tenants
  • Book appointments with tenants for associates


Professional Experience


  • One (1) year of experience in customer service


Technical Requirements


  • Diploma of college studies or equivalent experience
  • Excellent knowledge of Word and Excel


Non-Technical Requirements


  • Aware of the importance of delivering quality customer service
  • Bilingualism
  • Ability to efficiently work independently or as member of a team
  • Professionalism
  • Availability and flexibility to work overtime