Office Clerk Jobs

Job title: Logistics Customer Service / Office clerk
Location: Vaudreuil
Industry: Transportation and warehousing
A growing company in the Transportation and Warehousing industry is actively seeking experience Customer Service representatives from the industry.
Are you bilingual? Do you have experience working for a courier or transport company? We want to hear from you!
Advantages
Permanent job opportunity Monday to Friday
Hours 8:30 am to 5pm
Salary ranges 21$/hr - 25$/hr, negotiable depending on experience
Great working environment
Stable working conditions
Insurance (Medical, Dental, Vision)
Parking on site
Internal advancement opportunities
Overtime paid
Responsibilities

• Initiating required action for response to customer requests for order changes, including the maintenance of order/customer information files and communicating changes to the appropriate personnel/departments.
• Ensuring and providing quality service to customers
• Updating Files
• Following up on overdue accounts
• Utilizing the organization’s order software to process orders
• Answering customer inquiries/communication
• Providing feedback on the soundness and effectiveness of the customer service department policies and procedures
• Receiving, processing and verifying the accuracy of orders from customers through email or telephone communication
• Working with other departments to resolve problems, facilitate solutions and enhance customer service offerings.

Qualifications

• Highly organized with the ability to multi-task
• Time management skills
• Accurate and detail-oriented
• English & French
• Strong problem-solving and decision-making skills
• Transportation/Warehousing industry knowledge an asset.
• Dedicated commitment to providing superior, timely customer service
• Ability to work well with a computer and Proficient Excel
• Previous customer service experience and logistics background is an asset.

If you're interested in the role or know someone who would be a good fit, please send your email to:
[email protected]
[email protected]
Summary
At Randstad, we are here to help you find the right combination for you.
If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Melissa Cumetti or Philippe Pilon
Add us on LinkedIn:

• Https://www.linkedin.com/in/melissa-cumetti-2ab401169/
• Https://www.linkedin.com/in/philippepilon/

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.