Hr Benefits Operations Lead Jobs

Post-Graduate certificate in Human Resources Management considered an asset

3+ years experience working with group benefit administration

Benefits Package including Health and Dental coverage + more

Full group benefit administration of new and existing Team Members

Monitor, manage, and oversee long-term disability claims

Respond to employee benefit inquiries and work with benefits providers to resolve any matters that may arise

Prior experience using HR systems(e.g Workday) and case management/ticketing tool, ServiceNow;

Accumulate standard employee and HR agent FAQ, improve employee experience by providing end to end HR solutions to solve their issues

Up to 2 years’ HR operations experience，experience in a HR shared service supporting multiple countries are preferred;

High Customer Service orientation, and strong problem-solving skills

Support and assist in other HR-related duties and ad-hoc tasks

Bachelor's degree in Human Resource Administration, Business Administration, or related fields;

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email

Some experience in a customer-facing environment

No experience, but looking for a career opportunity?

RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage, including Mental Health and on-demand virtual healthcare

5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

1 year data entry/management experience.

Excellent organizational, time management and prioritization skills.

1 years Human Resources experience.

1 year HRIS (PeopleSoft, Oracle, and Taleo experience and Microsoft Office (Excel, Outlook, Word, PowerPoint) experience.

1 year experience in a client/customer facing role.

Undergraduate Degree (Business, Finance, Human Resources, or other relevant).

Assist the HR team in carrying out various special projects related to human resources management and employee experience;

Ability to prioritize tasks, work with changing deadlines and possess strong time management skills;

Act as the main contact for candidates and managers in the hiring process and facilitate their experience.

Administrative experience including data entry and file/program coordination;

Your CV, your expertise and/or related experience and skills.

Conduct ad-hoc meetings with local employees to understand their HR challenges and report back to the appropriate Manager, HRBP;

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email

Some experience in a customer-facing environment

No experience, but looking for a career opportunity?

RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage, including Mental Health and on-demand virtual healthcare

5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Provide ongoing support and feedback to team members while providing training and coaching to fill knowledge and skills gaps as needed

Provide the minimum required Skills & Abilities for each level

Strong analytical skills and solid decision-making capabilities to provide practical recommendations

Focal point for internal and external audits and reporting requirements

Strong leadership capabilities with proven ability to foster an environment of positive employee engagement and trust

Excellent verbal and written communication skills with a proven ability to influence and build relationships in a diverse environment

Participate in industry events and assist senior management in implementing best practices based on industry knowledge.

Proven experience in benefits administration in a unionized environment

Support and mentor administrative staff, including benefit administrators of non-equity groups, providing guidance and training as needed.

Ensure process documentation is up-to-date and accessible to all in the shared benefits drive.

Assume secondary triage responsibilities for sensitive or unresolved issues, with support from senior departmental staff.

Bachelor's degree in a relevant field or equivalent experience.

Lead all Health and Safety initiatives, manage policy updates per provincial legislative requirements including workers compensation claims management & accommodations.

Minimum three years of experience in human resources or a management role.

Certification in Human Resource Management.

A well-defined sense of diplomacy, including solid negotiation and people management skills.

Primary HR contact in the areas of employee relations, change management, performance management, employee engagement and best practices.

Manage the annual performance review process with department heads and senior management.

Provides exceptional customer service to all staff, including employees and Management, and any others needing assistance from the HR team.

Provide exceptional customer service regarding HR, Benefit, Payroll inquiries.

Maintains confidence regarding personnel matters and exercises sound judgement while performing work.

Maintains an ongoing understanding of Circle of Life HR policies, practices, and other HR relevant information.

Assist with maintaining accurate and up to date job descriptions.

Assist with maintaining and updating personnel related policies.

Demonstrated experience in data management and data analytics using tools such as PowerBI preferred.

Manage the data integrity of the HR Master Data in SAP, ADP, and other databases including Benefits and Group Retirement.

Partner with Regional HRIS to develop HR metrics and various dashboard tools to provide information and decision-making tools for senior management.

Provide document tracking and records management for employee records and compliance areas.

Assist with background checks, and partner with the HRBPs and Regional Talent Acquisition Team to assist with general candidate management activities.

Strong technical capabilities with HRIS systems required. Experience with SAP SuccessFactors and ADP strongly preferred.

Change management champion who can facilitate positive outcomes effectively

Advising and assisting Departmental Managers on performance, coaching and discipline to build strong performance

Minimum of 7 years progressive experience working in HR Operations

Excellent computer skills (Excel, Word, AS400, Access and Time and Attendance system programs)

Exceptional leadership, coaching, communication and team-building skills

Strong influencer with persuasive, data driven mindset and skilled negotiator

Be the primary contact for HR benefit services and drive a positive experience for the employees

Experience with MS Office applications (Outlook, PowerPoint, Excel skills)

Process employee’s onboard/offboard benefits (RRSP/DPSP, Group Insurance) and ensure system accuracy in employee data.

Perform various administrative tasks related to benefits, pensions, and disability cases

Resolve benefits escalations from our internal business partners

Fluent in English and French (oral and written), strong communication skills

Strong project management skills, with the ability to effectively execute on HR related projects and programs

Continuing education and professional certification reimbursement

Field questions from employees and resolve or escalate day-to-day HR issues related to systems, benefits, payroll, and administrative functions 

Bachelor’s degree and 1+ year of HR experience in a fast growth organization

Strong organizational skills with incredibly high attention to detail 

Excellent communication skills, both verbal and written 

Lead governance activities to ensure the HR Service Delivery effectively meets business requirements, customer experience targets and KPIs

Ensure effective risk management and governance of HR activities

Experience in a multinational organization

HR change program project leadership experience including delivering large scale transformational, complex, and global, cultural, and organizational change projects

Experience using data analytics to drive business insights

Experience in continuous improvement and process excellence

·Great time management skills and ability to meet tight and competing deadlines.

·3 years of payroll and benefits administration experience (union payroll experience is an asset).

·Continuous hands on training and skills upgrading.

·A generous benefits package which includes membership in the Municipal Pension Plan.

·Previous work experience in payroll processing and assisting in annual audit is an asset.

·Proficient problem solving and analytical skills.

Strong communication skills to support our employees and line managers in a remote way

Proven track record in the delivery of accurate data management to tight timescales

Supporting the HR Operations Manager with 1st & 2nd line HR activities such as right to work/visa administration

Working with and support HR Business Partners and line managers on HR operational tasks as required

Administration skills previously gained in an HR environment

Ability to manage own workload and prioritise activity to deliver required outcomes within a busy and fast-moving environment

Provide education and training to the People Ops team, people managers, and employees on benefits and related total rewards programs

Find creative and innovative ways to reward our employees beyond traditional benefits and perks

Manage and negotiate with brokers and third-party solution providers to continue innovating and delivering value to our employees

Work closely with the Senior Manager, Total Rewards on total rewards analysis and other people-focused data analysis projects

Compensation Experience: Experience in compensation/total rewards would be an asset.

Data & Analytics: Strong analytical and problem-solving skills. Understanding financial metrics is an asset

Experience in escalation management and supporting internal and external parties in various HR related inquiries.

Experience in working in payroll, employment tax requirements, employee administration and navigating through a matrix organizational structure.

Proven ability to execute on change initiatives and risk management activities

Manage and deliver HR Operations wide initiatives and activities in line with department strategy

Resolve escalated employee concerns using appropriate business judgment to manage

Bachelors degree in business, related field or equivalent experience.

Bachelor's degree in Human Resources, Organizational Psychology, or Business/Management; advanced degree(s) preferred.

At least 15 years' progressive Human Resources experience.

Identify key issues related to emerging client and business needs in a complex global operating environment.

Cultivate a network of people across a broad range of disciplines and functions within the organization.

Recognize that not all decisions may be logical, rational, and/or data-driven; comfort with occasional opaqueness in relation to decision rationale.

Willing to permanently relocate at Dhahran, Saudi Arabia.