Vp Of Product Management, Growth

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com .

About The Role

Hims and Hers is redefining wellness and healthcare with a fully integrated consumer, clinician, and pharmacy experience designed for the way consumers want to be treated today. As the Vice President of Product Management, Growth, you and your team will collaborate with leadership and functional partners to transform and redefine wellness - helping consumers feel better through the power of your innovative user experiences and science backed medicine.

You Will

• Maximize efficiency in a fast growing company with a constantly evolving environment
• Lead a team through the ideation, technical development, and launch of innovative features and products and platforms. You’ll build and manage multiple product lines focused on customer acquisition and retention at millions of users and billions of dollars in revenue of scale.
• Establish data-backed shared vision across the company by building consensus on priorities leading to product execution
• Integrate company strategy, research and market analysis into product strategy, and collaborate with your team to deliver product lines and user experiences based on that strategy. Define and analyze metrics that inform the success of product lines.
• Customer experience obsession. You and your team will develop innovative experiences for customers across a complex, years-long lifecycle with touchpoints across web, mobile, and other channels. You’ll improve customer lifetime value via multiple tactics in conjunction with your cross functional teams.
• Consolidate feedback from marketing, analytics, business operations, medical and technical stakeholders to develop products and engagement channels with millions of consumers. You’ll use that feedback to both build new product lines and extend existing product lines.
• Recruit, mentor, and develop a high performing product management team, including leaders / managers
• Drive product development with a team of engineers and designers
• Manage long-term product development lifecycles, including customer insights & market analysis, roadmaps and prioritization frameworks, KPIs, and product delivery.

You Have:

• Strategic and tactical experience designing, building and executing scalable processes across the product development lifecycle, from customer insights and market analysis through build and delivery. You’ve collaborated with other product leaders across complex customer and operations lifecycles to improve the product lifecycle across direct and indirect teams.
• Critical thinking/analytical leadership experience, having worked with customer data / insights platforms such as Amplitude, Looker, or similar tooling for insights. You’ve both built your own dashboards and have collaborated with analytics / data science teams for insights.
• You have a track record of innovative product launches and have managed product lines at a scale of millions of users and billions of dollars in revenue, and have driven 50+% YoY growth for user acquisition and revenue in a direct to consumer or software as a service vertical.
• Have several examples of shipping successful customer experience innovation across multiple channels and complex customer lifecycles.
• 8+ years of experience hiring, managing, and developing both individual contributors and senior leaders / managers. Ideally you’ve managed remote talent and teams.
• Experience presenting to senior executive audiences and executing against feedback. You’ve successfully used data to drive decisions and change viewpoints with those executive stakeholders.
• 12+ years of experience in Product Management, working collaboratively with engineering and design teams

Our Benefits (there are more but here are some highlights):

• Offsite team retreats
• Employee discounts on hims & hers & Apostrophe online products
• Competitive salary & equity compensation for full-time roles
• 401k benefits with employer matching contribution
• Unlimited PTO, company holidays, and quarterly mental health days
• Employee Stock Purchase Program (ESPP)
• Comprehensive health benefits including medical, dental & vision, and parental leave

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] . Please do not send resumes to this email address.