Vice President Operations Jobs

Xandar Kardian is harnessing the power of radar to disrupt healthcare with autonomous, contact-free,

continuous monitoring while greatly impacting how buildings are automated and used for maximum

energy efficiency & space utilization. Our company was founded in 2017 based on research that has

been ongoing since 2011, making us the first organization to commercialize radar technology for use

in airports, banks, correctional facilities, class A office buildings, shopping malls, long term care

facilities and hospitals.

Job Overview – VP of Operations:

Reporting to the CEO and working in tandem with the members of the leadership team you will work

together to effectively manage and enhance the operations of Xandar Kardian. The role will lead the

Project Management teams responsible for installation, field service, commissioning, production, and

supply chain. This role will also act as the executive sponsor in support of the functioning and

implementation of the Quality Management System.

Direct Reports: 4—Director, Operations (Korea); Sr. Project Manager (Canada), Product Manager

(Australia), Technical Project Manager (Canada)

Profile Requirements:

● Leading and managing the team of project managers, calibration engineers and field

technicians who execute on the planning, installation and support of Xandar Kardian solutions

in the field.

● Coordinating with the supply chain/operations lead to ensure aligned product production

planning and forecasting.

● Developing a product sourcing and manufacturing strategy evaluating both in house and

contract manufacturing options.

● Leading the implementation of simplified implementation management processes including

launch and optimization of new and existing project management, CRM and ERP software

tools

● As the executive sponsor, ensuring the effective implementation of Xandar Kardian’s Quality

Management system with particularly focus on post market surveillance

● Establish network of installation partners across the US and Canada to support both large and

small scale deployments

● Actively manages the business’ KPIs such as process cycle time, customer satisfaction, and

product and installation cost.

● Supporting all key account management processes and key client relationships working with

the sales, marketing, and customer success teams.

● Develop and manage a high performance team culture, coaching, planning, monitoring,

appraising, reviewing contributions, and determining people strategies to retain and attract top

business development talents.

Qualifications:

● 10+ years of operations experience, ideally within a healthcare or property management

environment

● Demonstrated ability to develop teams and processes to support collaboration and operational

excellence.

● Hands on approach to problem solving with significant expertise deploying new systems (eg:

project management, CRM, ERP) in order to streamline operational processes.

● Good understanding of IT infrastructure requirements (wifi, networking, etc) in order to

support the IT aspects of deployment at customer sites.

● Excellent interpersonal, communication skills both written and oral and ability to work with

all levels of staff and management;

● Very strong organizational skills, including balancing multiple responsibilities and effectively

meeting deadlines; and

● Very strong planning and project management skills: able to plan, identify and execute on

deliverables with short timelines.