Product Manager - Vice President - Toronto

Product strategy and execution

• Set product direction and strategic roadmap.
• Lead the development and execution of products to fill competitive and client gaps. Serve as the \"product owner\" in an Agile development process, working collaboratively with cross-functional teams in order to build requirements and manage the development of products and enhancements from conception to market-launch
• Manage ready-to-launch activities including new business approval process, pricing, procedures, sales and marketing communication.

Program and project management

• Manage the launch of new products and platform technologies with internal team and stakeholders.
• Develop and track investment dollars and ensure projects are completed within established timeframes and budgets.
• Identify issues and drive resolution.
• Author detailed product specifications and business requirements, establish project plans and milestones, and manage the project delivery with Planning, Development, QA, and other cross functional teams against assigned goals.
• Establish appropriate governance, leadership and resources.
• Utilize critical thinking and analytical skills to identify issues/trends and develop solutions and/or recommendations to address root cause.

Risk and regulatory management

• Understand and manage country-specific market and regulatory dynamics and ensuring their product(s) are built to those requirements
• Participate in or lead annual risk assessments.
• Work with internal partners to ensure all control/compliance/risk activities are addressed during ongoing partner due diligence process
• Serve as Product lead for internal audit and regulatory exams.

Client support

• Support Sales activity. Serve as the Canada Payments product expert to J.P .Morgan teams during sales conversations
• Manage resolution of urgent technical issues while communicating changes to business stakeholders including Product, Marketing, Sales, Operations, and Customer Support.
• Work with Service to support client inquiry management.

Business intelligence

• Work with Finance and Business Management to build revenue plans and manage P&L.
• Understand revenue drivers and trends.
• Develop and maintain business cases.

Industry modernization

• Ensure JPMorgan's roadmap aligns with industry vision.
• Participate in industry committees.
• Assess business rationale for initiatives.

Required Qualifications, Capabilities, And Skills

• Strong understanding of agile / product operating model frameworks; experience writing user stories and using Jira.
• Project management skills with proven ability to oversee multiple projects. Build and manage efficient timelines. Understand interdependencies. Anticipate and resolve issues.
• Proficient in Microsoft Excel, PowerPoint and other Office applications.
• Demonstrated leadership skills. Self-starter. Execution oriented. Ability to take initiative with limited direction and influence as part of a team. Resourceful/able to navigate organization.
• Minimum 5-7 years of relevant banking experience with demonstrated experience in Product Management or related discipline. Deep understanding of clearing/payments products.

Preferred Qualifications, Capabilities And Skills

• Ability to lead and influence cross-functional projects and interact at all levels of an organization.
• Involvement in/understanding of payments modernization efforts in Canada and/or other jurisdictions (US/EMEA).
• Knowledge of Canadian Payments rules and regulatory requirements.
• Experience with regulatory exams/internal audits

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.