Uniform & Parking Coordinator, Full-Time (Edmonton)

Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups – Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.

Our Edmonton location is seeking an experienced Uniform and Parking Coordinator to support our diverse operations. The successful candidate must be available to work various shifts (either days or nights, including during the week and weekends).

Description

The Uniform and Parking Coordinator, under the direction of the YEG Base Manager, is responsible for supporting the Operations and Management Team in an administrative capacity related to customer service, quality, safety, airport services and fuel operations.

Responsibilities

Uniforms:

• Demonstrates continuous effort to improve the overall uniform department, decrease turnaround times and streamline work processes
• Identifies and implements cost savings initiatives and strategies within the uniforms and parking departments
• Oversees the fitting and distribution of uniform pieces to EFC Staff Members company wide (EFC Group of companies?)
• Act as the primary purchaser of all company Uniform and PPE items. Also acting as the primary purchaser for other non-Uniform/PPE items (EFC Cargo Supplies)
• Consistent monitoring of inventory stock levels and proactively anticipates business needs to ensure all uniform, PPE and other related items are met in a timely manner
• Maintains records of all team members and their uniform allotment
• Administer Boot voucher program on behalf of Safety Department.
• Act as the primary contact between all EFC bases/companies and uniform service providers (Unifirst)

Parking

• Responsible for the overall security of the YEG parking lots and the reporting of any incidents or damages.
• Conducting weekly collections of late or declined payments
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Perform other duties as required.
• Work closely with accounting department to approve invoices and accurately allocate costs in a timely manner
• Coordinates, implements and evaluates the operation/workflow of third party shuttle services, taxis, parking enforcement activities and passenger flow at all YEG terminals.
• Build and maintain positive relationships with all Executive Flight Centre bases, management, customers and staff.
• Attend internal / external meetings as required and work closely with all departments to provide information, actions and deadlines as related to daily, weekly and monthly activities and initiatives.
• Administrative support of parking lot agreements.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Work closely with different airlines and EFC clients to obtain approval of company material on departing flights
• Ensure exceptional, courteous and respectful customer service and participation in the Company’s Step Up to Customer Service Program.
• Responsible for providing exceptional customer service, while acting as the primary contact for all complaints – being highly skilled in conflict resolution and de-escalation tactics.
• Work with Parking Lot Attendant(s) to maintain parking, and uniforms.

Qualifications And Experience

• Flexibility and proven experience in balancing competing priorities and juggling a variety of responsibilities.
• Self-motivated and self-directed with a demonstrated ability to work with minimum supervision in a fast-paced, dynamic environment.
• Well-developed interpersonal, written and verbal communication skills, with the ability to communicate with individuals at all levels of the organization.
• Minimum of two (2) years of progressive administration experience is required.
• Strong time management, organizational, and prioritization skills, with high attention to detail.
• Aviation experience including an understanding of ramp, fueling and customer service operations would be considered an asset.
• Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
• Able to work collaboratively as a productive member of the EFC Team.
• Ability to work in a confidential capacity; high level of professionalism.
• Certificate or Diploma in Business Administration (or current enrolment in program) is preferred.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times; must have a professional appearance and mannerisms.
• Able to work extended hours, if required.
• Strong problem solving and decision-making skills, including the ability to exercise independent judgment.

What EFC can Offer?

• A discretionary bonus program based on over all company performance.
• Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.
• Competitive compensation
• An incredible work environment focused on hard work, fun and celebrating our successes.
• Free Health and Dental Benefits for Part Time Employees.
• Extended Health and Dental Benefits for Full Time Employees with minimal premiums.
• Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities within EFC. Please include your resume and cover letter when applying for this position.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.

INDALL