Travel Booking Administrator (On-Site)

Adecco is currently recruiting for a Travel Booking Administrator. This is a full-time permanent opportunity, and the position is full time in the office from 8:30-4:30 OR 9:00-5:00 with some travel to conventions. This role is on-site. This role is with our client located in downtown Ottawa, ON.
The Travel Booking Administrator will have the following responsibilities:

• Will handle the reservations, changes and cancellations up to the day of check-in.
• Will enter the relevant information into our Events software and create an Event.
• Will prepare rooming lists and work with the hotel to ensure all reservations are exact and add or release rooms as per the contract deadlines and client requirements.
• Delegates will call, email or complete an online form created in Events as per the clients' requirements and direction.
• Ensure all tools, equipment and material required are available in the work area
• Prepare reports for clients and ensure their delegates are well serviced in securing their accommodation requirements for a seamless travel experience.

The Travel Booking Administrator must meet the following mandatory requirements:

• Professionally interact with clients and hotel contacts
• Ability to multi-task
• Meet deadlines with accuracy
• Adept at computer systems
• Attention to detail is critical
• Problem solving
• Remain calm under pressure
• Outstanding communication
• 2 years minimum experience in customer service
• Must have strong communication skills
• Ability to work alone as well as in a team environment

If you are interested in applying to our Travel Booking Administrator position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.
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