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Team Lead, Cloud Jobs
Company | MongoDB |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-10-03 |
Posted at | 11 months ago |
The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
- Work with cloud applications whilst learning about the cutting-edge in database technology
- Manage a fast growing team of engineers focused on troubleshooting production systems
- Champion customer’s needs and contribute to the evolution of our SaaS products
- Represent MongoDB and Technical Services at meetups and conferences with the community of developers and leaders
- Drive customer success by guiding the team to solve fascinating technical problems, all the way from design through to production operations. This includes managing their team’s workflow, assisting on hands-on customer issues, and managing both internal and external escalations
- Contribute to internal technical projects, which can include software development, benchmarking, building documentation and training guides, and providing oversight on other engineers’ project work
- Hands on management of a fast growing, distributed team, with team members across the US. This includes tasks such as hiring, training, mentoring, meetings, and performance evaluations
- Ensure we are investing the right resources, addressing the right problems, and scaling the organization properly to fuel our hyper-growth. This means you’ll also be expected to drive monthly and quarterly pain and bug reports to Engineering, improve operational workflows with internal teams at MongoDB, coordinate regional trainings, summits, and conferences, as well as focus on how we address market demand for our product and services more broadly
- Technical Support
- Configuration and usage of common cloud providers (AWS, GCP, Azure)
- Networking knowledge, including firewalls and load balancers
- The ability to think on your feet, remain calm under pressure, and find solutions to challenges in real-time
- Excellent communication skills, both written and verbal
- Software development/design
- Performance tuning and benchmarking
- Management skills, with hands-on experience running small to mid sized teams in a rapid-growth environment
- Database administration
- Strong background in one or more of the following (ideally with some experience in the rest)
- Systems Administration, Linux preferred
- Patience, empathy, and a genuine desire to help others
- Strong diagnostic/troubleshooting process, with significant experience troubleshooting end-to-end technical issues in production environments
- Experience managing large-scale databases (RDBMS or NoSQL or both)
- Experience using or managing MongoDB
- Experience coding in one or more of Java, PHP, Python, Ruby, C, C++, C#, Javascript
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