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Lead Cloud Application Support Jobs

Application Support Lead Jobs
By Indotronix Avani Group At Mississauga, Ontario, Canada
•Collaborate with stakeholders to define and establish support processes, including incident management and service management.
•Strong organizational skills and the ability to manage multiple tasks and priorities in a fast-paced environment.
•Familiarity with ITIL best practices for IT service management is a plus.
•Excellent problem-solving skills and the ability to lead the team in troubleshooting complex issues and incidents.
•Excellent communication skills, both verbal and written.
•Proven leadership abilities, with a track record of motivating and guiding teams towards achieving common goals.
Onboarding Lead – Cloud Accounting
By Business Sherpa Group At Canada
Guiding clients through the change management elements in transitioning to cloud-based accounting systems.
5+ years’ hands-on accounting experience, including AP/R, invoicing, reconciliations, financial statement preparation and payroll.
Coaching, training, team leadership experience.
In-depth knowledge of cloud-based accounting packages, and the ability to learn new ones.
An autonomous and collaborative nature, with great interpersonal skills.
Strong organizational abilities and high ethical standards.
Team Lead, Cloud Jobs
By MongoDB At Vancouver, British Columbia, Canada
Management skills, with hands-on experience running small to mid sized teams in a rapid-growth environment
Manage a fast growing team of engineers focused on troubleshooting production systems
Strong background in one or more of the following (ideally with some experience in the rest)
Networking knowledge, including firewalls and load balancers
Excellent communication skills, both written and verbal
Strong diagnostic/troubleshooting process, with significant experience troubleshooting end-to-end technical issues in production environments
Ingénieur Support Technique - Cloud/Technical Support Engineer - Cloud
By Ericsson At Montreal, Quebec, Canada
Initiate and lead Crisis Management process during network or country wide outages
Show leadership while driving technical and management bridge
Participate with different levels of Regional, Global Support management in post event analysis
Bachelor’s degree in Engineering or Computer Science or equivalent technical experience
Minimum of 2-4 years of engineering experience in Telecommunication Technologies such as Packet Core, Radio, Cloud, IMS, VoLTE, etc.
Background in Customer Support Services, associated tools and has a level of customer service skills necessary to handle diverse customer reactions
Its Lead – Corporate Applications (Application Support)
By Toronto Public Library At Toronto, Ontario, Canada
Knowledge of Corporate Applications, such as Human Capital System (Ceridian), Learning Management System (Cornerstone), etc. and demonstrated experience working with SharePoint.
A Minimum of two (2) years project management experience.
Vendor management experience in a SaaS environment.
Leading applications initiatives such as upgrades well as changes and complex problem management, requiring multi-department involvement.
Ten (10) years’ related experience or an equivalent combination of education, training and experience
Strong interpersonal skills, with experience developing and fostering teamwork and facilitating team dynamics.
Application Lead Jobs
By Suncor At Calgary, Alberta, Canada
Function as the lead for corporate Incident/Problem/Change management for a portfolio of applications supporting an Upstream Oil & Gas business unit
Perform application life cycle management and financial planning for a portfolio of applications
Ongoing concurrent portfolio management activity is a key part of this role
Three years of demonstrated work experience with OT or engineering related applications
Experience with SCADA systems and analytics for time series data
Work with global internal and external stakeholders including business clients, project managers, business analysts, solution designers, and third party service providers
Cloud Support Team Lead
By MongoDB At Vancouver, British Columbia, Canada
Management skills, with hands-on experience running small to mid sized teams in a rapid-growth environment
Manage a fast growing team of engineers focused on troubleshooting production systems
Strong background in one or more of the following (ideally with some experience in the rest)
Networking knowledge, including firewalls and load balancers
Excellent communication skills, both written and verbal
Strong diagnostic/troubleshooting process, with significant experience troubleshooting end-to-end technical issues in production environments

Are you looking for an exciting opportunity to use your cloud application support skills? We are looking for a Lead Cloud Application Support Specialist to join our team and help us provide top-notch support to our customers. You will be responsible for troubleshooting and resolving customer issues, managing customer accounts, and providing technical guidance. If you have a passion for cloud technology and a drive to help customers succeed, this is the job for you!

Overview: Lead Cloud Application Support jobs involve providing technical support to customers who are using cloud-based applications. They are responsible for troubleshooting and resolving any issues that arise with the application, as well as providing guidance and assistance to customers. How To Become an Lead Cloud Application Support jobs: To become a Lead Cloud Application Support, you will need to have a strong technical background and experience in cloud-based applications. You should also have excellent communication and customer service skills, as well as the ability to think critically and solve problems. Lead Cloud Application Support Skills: Technical knowledge of cloud-based applications, excellent customer service and communication skills, problem-solving skills, ability to work independently and as part of a team, and knowledge of IT security protocols. Lead Cloud Application Support Knowledge: Knowledge of cloud-based applications, IT security protocols, customer service best practices, and troubleshooting techniques. Lead Cloud Application Support Responsibilities: Troubleshooting and resolving customer issues, providing guidance and assistance to customers, monitoring application performance, and ensuring customer satisfaction. Lead Cloud Application Support Experience: Previous experience in a customer service or technical support role, preferably in a cloud-based application environment. Lead Cloud Application Support Qualifications: A degree in computer science, information technology, or a related field is preferred. Lead Cloud Application Support Education: A degree in computer science, information technology, or a related field is preferred. Tools: Cloud-based applications, customer service software, IT security software, and troubleshooting tools. Good Tips: Stay up to date on the latest cloud-based applications, provide timely and accurate customer service, and be proactive in identifying and resolving customer issues. Common Interview Questions: What experience do you have with cloud-based applications? How do you handle customer service issues? What IT security protocols do you have experience with?