Systems Application Engineer - Acacia

Acacia, now part of Cisco, provides innovative silicon-based high speed optical interconnect products to accelerate network scalability through advancements in performance, capacity, and cost. Our DSP ASICs, silicon photonic PICs and coherent modules empower cloud and service providers to meet the fast-growing demand for data. We have assembled a team of cross-functional experts capable of solving the challenges of next generation optical interconnects, resulting in industry-leading, award-winning products. Come join us at Cisco, named the #1 world’s best workplaces, and do purposeful work that makes a global impact and gives back to a company culture that empowers an inclusive future for all.

The System Application Engineer will support and help our customers design-in next generation 100G-1T coherent optical communications products. This is a technical position, utilizing your engineering knowledge and skills, coupled with knowledge to be gained from Acacia’s experts to meet the needs of our customer’s Engineering teams.

A successful candidate will be highly motivated, engaged, collaborative and passionate about delivering the most advanced high speed optical products in the world.

Key Essential Functions:

• Provide technical guidance, educate and partner with our customers to ensure successful application of Acacia products.
• Advocate and communicate internally for customer product needs including specifications, features and roadmap.
• Provide rapid level 1 and level 2 technical support for customer Engineering lab and deployed system field issues.
• Author Application Notes, Product Specifications and Python scripts and contribute to technical presentations and Marketing documents.
• Provide full life cycle technical support for Acacia products in the areas of HW, SW, Mechanical, Thermal and Quality. This includes future roadmap discussions, alpha sample testing, host card development, system verification, product reliability and field issue resolution.

Minimum Qualifications, Experience, Skills and Education:

• Demonstrated ability to author and contribute to highly technical documents and materials including Python scripts, Application Notes, Manuals, Specifications and Technology Presentations.
• Good organization and program management skills.
• 3 or more years of experience in ASIC/IC design and/or telecommunications systems design.
• Experience collaborating with customers supporting optical communications products or systems.
• Excellent written and verbal communications skills with a knack for solving challenging problems.
• A Bachelors or Masters degree majoring in Electrical, Electronic, Communications or Computer Engineering, Optics or Physics.

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