Site Operations Manager Jobs

Site Operations Manger/ General Manager

Reporting to the Senior Vice President of Arrow Off-Road, the Arrow Off-Road Site Operations Manager / General Manager will be responsible for all activities in the plant and contribute as part of the Arrow Off-Road (AOR) operations leadership team. They will have responsibility to contribute to and execute the local site P&L and collaborate with divisional shared services (supply chain, engineering, quality) and corporately shared services (IT, finance, human resources) to construct and achieve the established goals. They will provide effective and engaging leadership to set priorities with team members and will proactively take initiative to execute new ideas and strategies that complement the organization’s vision to maximize safety, quality, on time delivery and continuous improvement.

Reports To: SVP Operations Arrow Off-Road Division

Direct Reports: Site supervisors / Team Leaders

Responsibilities include, but not limited to:

· Under the direction of the SVP Operations and in conjunction with other Site Operations Directors, develop and execute an Annual Operating Plan for AOR – including top line business & EBITDA growth, operating objectives, strong cash flow performance, cost reduction and continuous improvement opportunities in a division that has seen exponential growth.

· Monitor, analyse and report on the progress of the production area in meeting annual goals to maximize business concurrent with decreasing costs as appropriate

• Collaborate with and lead launching of new products locally, ensuring alignment to quote
• Champion Arrow’s culture, core values in the development of an engaging culture at the local level
• Work collaboratively with Arrow shared services functional leaders to attain customer requirements and business growth
• Manage communication throughout the organization through town halls and operations team meetings
• Effectively lead, mentor, and grow talent within site, align all support functions within facilities along a common strategy.
• Build and lead a high performing team to deliver operational excellence and outstanding customer service
• Cultivate long-term partnerships with existing and new customers to support site and continued divisional growth
• Develop and drive operational initiatives around standard work and process improvements using lean manufacturing principles.
• Responsible for the delivery of site KPIs, including customer satisfaction, safety, quality, delivery, and cost

Qualifications

• Proven ability in engaging teams and effectively drive people development
• Proven ability to drive results around Safety, Quality, Delivery, Cost
• 8+ years in a senior operational management position
• Six Sigma certification an asset
• 10+ years experience in a CNC machining and/or fabrication environment is required.
• Superior project management, operational planning, interpersonal relations, communication, and effectively coaching team members are essential to be successful in this role.
• Significant knowledge around Lean Principles, Operational KPI implementation and execution, knowledge of MRP systems and advanced excel knowledge is highly preferred.
• Engineering Degree (Mechanical/Electrical) an asset

Skills

· A results-oriented and “make it happen” person who gets in the game and plays hard for the team to win

· Self Driven, entrepreneurial, creative, and high-energy team player with business acumen, strategic thinking ability and strong operations experience

· Superb leadership and people skills with effective presentation and communication skills

· Ability to balance competing priorities and work collaboratively with other leaders within facility and other facilities within group.

· Demonstrable ability and proven track record in operational continuous improvement and execution

· Ability to quickly pivot, and outside of the box thinking to opportunities that are presented.

· A proven leader with demonstrable results in building high performance teams and planning systems.

· Establishing actionable metrics based on operational metrics– OEE, DLE, scrap, quality incidents, etc

· Establishing and driving execution of a solid, progressive plan for productivity improvement on the shop floor

· Establishing and implementing operational processes and systems to support day to day execution

KPI’s

• Cost Metric – lean manufacturing and continuous improvement
• Forecast accuracy – budget to actual
• Safety Metric – medical assist and lost time
• Financial metric (EBITDA, CM)
• Developing and leading capital plan and operational risk assessments
• Delivery Metric – on time to customer date
• Quality Metric – customer incidents and internal scrap rate
• Operational Efficiency Metrics