Data Centre Site Operations Manager

This opportunity is working directly with a leading mission-critical data center developer / wholesaler / colo provider. This company provides turnkey data centre solutions custom-fit to the requirements of their client's ever-changing mission-critical facility’s operational needs. They accomplish this by providing reliability of mission-critical facilities for many of the world's largest organizations (Hyperscale and Enterprise Customers). This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.

Data Centre Senior Operations Manager – GTA / Greater Toronto Area

We are looking for an experienced Data Centre Facilities Operations Manager to support a major critical data centre colocation facility. They will be responsible for managing the overall quality and service of the operation and maintenance of critical facility infrastructure systems in accordance with company's policies and procedures. This Data Center is a 7x24x365 a year operation. They will work with the Chief Engineer in maintaining relationships with various customers. The successful candidate will oversee the work performed by in-house facilities team to ensure the site is meeting the high and dynamic standards of its internal customers and compliance with all SLAs. The successful candidate will also provide consistent leadership and support through planning, communicating, and managing a team of professionals responsible to deliver data center facility services. Responsibilities include the delivery of quality and consistent services and support as established by the Corporation while satisfying unique customer requirements, managing issue resolution and ensuring proper performance reporting of key metrics for the site, establishing goals and objectives for the region based on strategic and business plans of the corporation.

Responsibilities

• Manage Customer Relationship and act as escalation point of contact for the company at this site
• Perform periodic site walk-throughs in order to ensure Company’s procedures (SOPS and MOPS) and standards are followed. This includes assisting the Facilities Manager, Technicians and any other contracted vendors
• Provide strategic / tactical leadership with a background in best practices related to operations for performance and reliability on a variety of state-of-the-art critical systems such as: medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression; building monitoring systems; etc.
• Auditing installed data centre components. This audit will be used to verify the completion of the job scope by the vendor in addition to verifying the design documentation for the build-out and ongoing operations of the data hall space
• Supervise the on-site management; the facility manager, facility technicians, sub-contractors and vendors, ensuring that all work is performed according to established practices and procedures
• Communicate the status of the operation process with senior management and onsite customers
• Obtain and review vendor bids for maintenance, support and repairs; determine appropriate vendor, ensure vendor adheres to quality, scheduling, budgetary guidelines, policies, procedures and standards
• This is an on-call position. Carry a cell phone at all times
• Act as liaison and coordinating efforts between the contracted vendors and the onsite customers
• Ensure that a constant state of readiness in support of the mission goal of 99.999% uptime
• Manage the establishment of performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance
• Identify any vulnerabilities while overseeing 3rd Party Critical Facilities onsite team
• Site acceptance and commissioning of the facility to ensure the site meets the superior and dynamic standards of Company Standards
• Oversee the development of procedures/Method of Procedures (MOPs) for the DC build in addition to approving MOPs for data hall work
• Work with business leaders to coordinate projects, manage capacity and optimize plant safety, performance, reliability and efficiency
• Review MOPs and SOPs for all work on critical data center facility equipment
• Participating in the interview process for prospective candidates applying to this critical facility

Qualifications:

• Budget / P/L responsibility
• Bachelor’s degree in related field or equivalent directly related experience
• Strong verbal and written communications skills
• Highly organized with proved project management abilities
• Previous experience as a Data Centre Facility Manager a must
• Minimum 5 years leadership / supervisory experience in data centre facility operations / managing operations staff
• Superior analytical, planning and problem resolution skills Knowledge of Company Services and operations structure and support operations.
• 7-10 years of data center facility operations and maintenance experience
• Good presentation skills in leading meetings (both conference and in person)
• Solid Understanding of Critical Electrical and Mechanical / HVAC equipment
• Ability to multitask, establish priorities, manage conflicts

Submittal Instructions

Please send resume to [email protected] ( resume at pkaza dot com ) with 16258858 in the subject. After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, https://www.pkaza.com/jobs/

If you are in Data Centre Facilities but this opportunity is not what you are looking for let’s still talk. New openings are coming in weekly and others we are not allowed to post. We also not only keep leads confidential but pay for referrals as well.

Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan.
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate.