It Site Operations Administrator Jobs

Minimum of 2 years’ experience within the IT industry in a support capacity

Solid problem solving, researching, and troubleshooting skills coupled with a willingness to listen, learn, share, and improve

Network +, CCNA, and other IT industry standard certifications would be an asset

Provides onsite assistance and first-line technical support for all staff and departments

Monitors performance on hardware, systems and applications

Designing and implementing efficient end-user feedback and error reporting systems

Supports management efforts to execute a robust training schedule and assign workstation responsibilities fairly.

Provides insight and support to management during planning, organizing and successful implementation of projects affecting the unit’s operations.

1) 5+ years of experience in a Operations Lead role, preferably in a technology environment.

2) Strong analytical skills with the ability to identify and solve complex problems.

3) Experience with Agile methodologies and the ability to work in a fast-paced environment.

4) Prior experience with Data Flow and Manipulation

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes

Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required

> 1 year of database, network administration, or system administration experience

Strong knowledge of systems and networking software, hardware, and networking protocols

Google Cloud, Microsoft Azure, and Salesforce experience would be an asset

System administration and IT certifications in Microsoft, or other network related fields are a plus

Be part of an on-call rotation for production issue and change management

Liaise with varying teams to identify and resolve project/change requirements

5+ years of relevant experience within IT with financial and or mission critical systems

Great teammate who is willing and able to meet challenging project requirements and schedules

A self-starter who can proactively manage their time and priorities to be successful

Hands-on experience with all or one of: BMC Control-M, ServiceNow

Knowledge/experience with routers, firewalls, switches, and wireless technologies is advantageous.

Manage local network infrastructure, including routers, switches, firewalls, and access points.

College diploma or university degree in computer science or equivalent work experience (7+ years).

Minimum of 5+ years' experience in network administration.

Asset to have working experience with Cisco Meraki infrastructure.

Networking certifications such as Cisco (CCNA) and Fortinet would be beneficial.

Core Competencies (Knowledge, Skills, and Abilities):

• Manage the IT ticketing system to ensure that Service Levels are met.

Completion of a degree or diploma in Information Technology; or equivalent work experience in a similar position.

• 5+ years of IT user support and operations experience.

• Excellent customer service skills with a focus on quality and customer satisfaction.

• Ability to support remote staff.

5+ years of IT operations management

Experience with traditional IT support tools and systems like; SolarWinds, remote desktop, ticketing systems and monitoring and logging tools

Expertise in data centre management and data governance

Delegate specific service desk responsibilities to team members to create specialization and increase service delivery performance

Strong written and verbal communication skills

Good presentation skills and the ability to communicate technical concepts to non-technical personnel

Basic skills in Project Management to be a focal point for small local projects.

User account management provide permission, new hire and termination process. (Microsoft Office 365)

Support Salesforce application, managing user accounts and projects. Database skill will be a plus

Capable of assisting and training end-users remotely and in person.

Basic understanding of IT basic operations, productivity tools such as MSWord, MS-Excel, and technical knowledge of desktop hardware.

Results-oriented and adaptable, the individual will actively seek to improve the customer experience.

Knowledge of application security, networking and Identity and Access Management desirable.

Manage and lead improvements in the IT Service Management practice such as change and problem management.

Establish IT departmental goals, objectives, standards, and operating procedures that support business goals in collaboration with senior management and stakeholders.

Bachelor’s degree in computer science, Management Information Systems or similar required.

Minimum 10 years of experience in IT at a Senior Manager level.

4. Vendor and Budget Management:

Directs and leads technological research by studying organization goals, strategies, practices, and user projects in consultation with senior management.

Develop, manage and maintain the organization's IT infrastructure, including servers, network/user devices, Microsoft platforms, firewalls, and other related systems.

Monitor network performance, identify bottlenecks and vulnerabilities, and take proactive measures to optimize and secure network infrastructure.

Knowledgeable on network infrastructure and protocols, including LAN, WAN, VPN, TCP/IP, DNS, DHCP, and firewalls.

Knowledgeable on network security best practices to protect against cyber threats and data breaches.

Knowledge of Microsoft Business Central and/or Dynamics CRM is an asset.

Manage Windows, Linux and Mac OS level hardening and security patching.

A Bachelor’s degree in Computer Science, IT, or equivalent work experience

1-5+ years of System/Network Engineer experience

Experience installing desktops, laptops (Windows/Mac.), monitors, VoIP phones and printers

Experience with service desk software and incident response workflows (JIRA service desk, BMC Remedy, or equivalent)

Experience installing computing and networking hardware including Dell servers, Cisco Routers, and switches.

10+ years of direct managerial experience and interpersonal skills, strongly preferred

Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems

Manage a team of Critical Facilities Technicians (CFTs) and/or Managers across all shifts in a 7x24 operation

Working with your peers and the COO to determine appropriate team performance goals and manage those to completion

Manage contracted service work at the property, including understanding and developing the scope of service, bidding, awarding and administering any contracts

Bachelor’s degree in engineering or related field, or equivalent work experience required

8+ years in a senior operational management position

Superior project management, operational planning, interpersonal relations, communication, and effectively coaching team members are essential to be successful in this role.

Work collaboratively with Arrow shared services functional leaders to attain customer requirements and business growth

Manage communication throughout the organization through town halls and operations team meetings

10+ years experience in a CNC machining and/or fabrication environment is required.

Significant knowledge around Lean Principles, Operational KPI implementation and execution, knowledge of MRP systems and advanced excel knowledge is highly preferred.

Experience with full cycle fleet management: endpoint OS imaging, configuration management, policy management, patch management, asset management, and full lifecycle support.

Infrastructure Management: Design, implement, and manage the company's IT infrastructure, including servers, networks, storage systems, and related hardware and software components.

Familiarity with networking protocols, security principles, best practices and considers change management as a pillar of IT practice.

Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience).

Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve technical issues.

Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and communicate technical concepts to non-technical stakeholders.

Assists in the management of student accounts on written exams and OSCE delivery software.

Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Financial Reporting and Database Management

Manages the case selection process for the OSCEs with Faculty leads.

Recruits, schedules, and manages written exam staff invigilators and support staff and Physician Examiners (clinical Faculty and community doctors) for OSCEs.

Participates as a member of the Advisory Operation Assessment Group.

Strong organizational and problem-solving skills

Ability to work independently and manage multiple responsibility.

Excellent communication and interpersonal skills

Previous experience in a similar role 5-7yrs – Food Industry

Previous experience in the Food & Beverage Manufacturing, CPG

Bachelor's degree in a related field-preferred

Experience with full cycle fleet management: endpoint OS imaging, configuration management, policy management, patch management, asset management, and full lifecycle support.

Infrastructure Management: Design, implement, and manage the company's IT infrastructure, including servers, networks, storage systems, and related hardware and software components.

Familiarity with networking protocols, security principles, best practices and considers change management as a pillar of IT practice.

Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience).

Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve technical issues.

Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and communicate technical concepts to non-technical stakeholders.

User account management including creation, maintenance of user accounts and permissions, ensuring network security protocol and compliance is adhered to.

Strong analytical and troubleshooting skills with solid experience of taking ownership of complex issues and bringing to resolution.

Manage and track computer inventory, assets, and user accountability, including deployment and return of IT equipment to all user-assigned equipment.

Manage employee IT onboarding of new hires, ensuring effective set up of e-mail, systems, software, access, and Day 1 IT orientation.

Manage employee IT offboarding of employees, ensuring all access is disabled in accordance with IT protocol.

Manage Alessa’s Office 365 environment including Azure AD, Exchange online and SharePoint online.

Supervise IT Data and Support Team Members to improve service offerings, reduce time-to-delivery, and adhere to SLAs.

Update existing C# codebase to make changes based on requirements submitted by internal and external users.

Experience in 3PL Logistics & Warehouse Fulfillment (GMP) is an asset.

Excellent communication and interpersonal skills.

Experience managing software products from conception to launch.

Experience working closely with development teams.

Support the management and monitoring of a construction schedule

Strong computer skills with hands-on working knowledge of MS Office, particularly Excel and Word

Support project managers, coordinators and foremen a required

Work with Project Managers for reporting and gathering of information

Related work experience is an asset, including from other co-op placements, internships, projects

Experience in the construction industry a strong asset but not mandatory