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It Operations Engineer (On Site)
Company | NetBrain Technologies Inc. |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT System Operations and Maintenance |
Expires | 2024-01-23 |
Posted at | 9 months ago |
What We Need
NetBrain is looking for an IT Operations Engineer, who has interest in managing office computer systems for a rapidly growing network management software company. This person, based in Toronto, ON, should be able to provide IT support with Windows/Linux/Mac systems, VoIP phone systems, printers, etc. and work with a range of software tools for both day-to-day tasks and R&D purposes.
The Impact You’ll Make
You will instrumental in making sure that our new and existing employees are able to stay connected in an environment with increasing numbers of hybrid and remote employees. You will be able to widen your skillset in multiple disciplines of IT, including network, system, software and cloud computing.
What You’ll Do
- Document and support the corporate disaster recovery processes.
- You will m aintain Office 365 Suite, exchange online, Windows Domain, DNS, AD/LDAP, Confluence, JIRA, Dropbox, Zoom, Azure AD, CrowdStrike, VoIP Telephone system, etc.
- Maintain office IT systems (Servers, PCs, printers, file sharing, shared drive, etc.)
- Manage Windows, Linux and Mac OS level hardening and security patching.
- Support and maintain internal office network (Internet, Firewall, Wireless, etc.)
- Support servers hosted on Windows Server, Linux Server, VMware ESXi, AWS EC2, Azure VM, etc.
You Have
- Extensive knowledge of maintaining Windows servers, Linux Server, VMware ESXi, AWS EC2, Azure VM, etc.
- Great verbal communication skills to explain technical concepts in simple terms that are understandable to even a non-technical audience.
- Experience installing computing and networking hardware including Dell servers, Cisco Routers, and switches.
- Knowledge of TCP/IP, VPN, DHCP, DNS and common LAN switching and Wi-Fi technologies
- Experience administering some of our current technology stack and willingness to learn others: Confluence, JIRA, Dropbox, Zoom, Office 365 Suite, Azure AD, CrowdStrike, VoIP etc.
- 1-5+ years of System/Network Engineer experience
- Experience installing desktops, laptops (Windows/Mac.), monitors, VoIP phones and printers
- A Bachelor’s degree in Computer Science, IT, or equivalent work experience
- Experience with service desk software and incident response workflows (JIRA service desk, BMC Remedy, or equivalent)
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