Senior Program Director, Enterprise Programs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Senior Director, Enterprise Programs provides leadership and management of key CIBC-wide strategic programs that will increase profitability, enhance client experience, and drive operational efficiency and productivity improvement.  The enterprise-wide programs have high impact and high complexity over multiple years and span multiple lines of business representing a significant spend to the organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote

How You’ll Succeed

Program Management:

• Change Management Lead the Change Enablement and People Change Management to ensure effective roll-out of the overall change.
• Stakeholder Management Establish and maintain stakeholder and executive management relationships to effectively facilitate decision making and develop risk mitigating strategies to ensure the successful implementation of specific strategic programs. Develop and manage internal relationships with CIBC’s technology team and other infrastructure groups, as necessary, to deliver programs within the approved budgets and timelines.
• Matrix Management Develop compelling presentation materials to report Program status and support executive discussion and decision making. Calibrate work progress, status and participate in the negotiation and influence business partners in a matrix environment to ensure alignment of initiatives and individual deliverables across dependent initiatives.
• Program manage and govern specific CIBC-wide strategic initiatives and projects to enable the enterprise to deliver on their mandate, goals and objectives.
• Program Management and Program Financial Expertise Draws upon experience to guide and organize program work for success. Leverages expert knowledge to provide guidance on staffing, work structuring & PMO Operations – Integrated Program Plans, Financial Management, Change Control.

Leadership Accountabilities:

• Ensure compliance with policies, standards, guidelines, and controls by applying the policies and controls fairly and consistently so employees understand what to expect.
• Set appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals.
• Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training.
• Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities.
• Create a positive work environment by being an effective role model by championing CIBC’s mission, vision, and values.
• Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals.

Who You Are

• Strong interpersonal and communication skills necessary to gain commitment and support to desired objectives. Precise articulation of ideas and opinions in order to prepare detailed business cases and strategies.
• Develops imaginative solutions and new ways of thinking about situations, problems, and opportunities.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability
• Strong management/leadership skills are essential to lead/motivate a highly professional and diverse workforce.
• Financial Services business acumen. Comprehensive knowledge of financial services practices and principles sufficient to analyze and interpret complex concepts and apply these in innovative ways.
• Establish productive relationships between various leaders, departments, and partners across the organization and externally.
• Advanced influential/negotiation skills sufficient to recognize and respond to underlying concerns of multiple interests in a matrix environment and to lead/shape decision making process in situations that involve complexity and ambiguity.
• Program Management Expertise and have a successful track record of project and program management in a large scale, multi-faceted project. Professional designation in programs or project management is an asset.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.

What You Need To Know

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

Job Location

Toronto-81 Bay, 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Program Delivery Management, Program Management