Senior Manager, Bi & Data Analysis

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Senior Manager, BI & Data Analysis

What is the opportunity?

In this role, you will become the subject matter expert for Cards, Payments & Loyalty Data, playing a key role in leading the BI Tool Tableau development within the Decision Management team. You will drive superior business results, by providing key strategic insights and recommendations on new and existing business opportunities, through in-depth knowledge of the RBC data warehouse environment and data lake. You will champion the use of deep analytic rigour as the basis for the decision management methodology, and leverage all available sources of data to create value within the business.

What will you do?

BI Tool & Analytic support

• Develop new methodologies and business analytical tools to address complex business issues. Identify, measure, and monitor the impact and success of new and existing initiatives, including but not limited to pricing, acquisition, and portfolio management.
• Coach/Mentor junior team members in term of building proper and impactful Tableau reports
• Transform the way cards, payments, and loyalty use data by developing advanced reporting and analytics to serve external and internal clients.

Data Analysis

• Provide and/or support reporting requests, on cards, payments, and loyalty clients and for tracking the Moneris Transformational Program to appropriate groups (both internal and external), as required.
• Responsible for the rapid identification, prioritization and deployment of reporting and analytics to define new potential business opportunities and to make well informed decisions (short and long term) through the use of internal, industry and competitor data.
• Become the data subject matter expert (SME) for Cards, Payments and Loyalty, Retail, Small business and Commercial credit card holders.
• Support the roll-out of key business projects and ensure data and analytics capabilities are developed on time and on budget.
• Help in data preparation for complex analytical projects

Value Added Consultation

• Support senior management by analyzing new business opportunities and providing recommendations and support in developing business cases.
• Support senior management with the Reporting & Analytics workstream of the Moneris Transformation Program (MTP) as part of the Commerce & Payment mega-journey
• Frequently interact with partners to understand their business processes and objectives in order to define/recommend data & reporting solutions to meet those objectives. Build and manage effective relationships with key stakeholders, functional groups and other relevant members of the enterprise and our T&O partners.
• Participate in decision making related to ongoing prioritization and reprioritization of work to accommodate evolving business priorities and changing needs.
• Lead or co-ordinate projects with other partner groups to meet business requirements on behalf of Cards, Payments & Loyalty that are completed using other Centre’s of Excellence.
• Be a thought leader within the Reporting COE, applying a strategic lens to the development of reporting insights, advancing technical capabilities and influencing an environment of continuous improvement.

What do you need to succeed?

Must have:

• 4+ years of experience with Tableau
• Strong coding experience in programming languages like SQL, Python
• Demonstrated ability to work collaboratively through impact and influence in a cross-functional environment, as well as independently with initiative taking ownership.
• A ‘Growth Mindset’ – embraces new data mining tools and different analytical techniques to generate impactful insights. Proactive and inquisitive mindset, continuously seeking opportunities to improve existing reporting, processes and streamline activities
• Effective storytelling skills – written and verbal. Produce simple, concise presentations and visualizations to clearly communicate to senior leadership. Data translation: Insights, Business Implications and Business Recommendations.
• 5+ years of experience with relational databases (Db2, MySQL, Teradata) as well as 2+ years of experience with big data environment / processing tools such as Hadoop (Hive, HDFS, Pig) and Apache Spark

Nice to have:

• Strong proficiency with statistical software – SAS
• Knowledge of credit cards, payments, and/or banking
• Problem solver and logical thinker who can trace back and identify root cause of issues and articulate impacts of changes
• Knowledge of RBC databases and RBC data warehouse environment

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Ability to make a difference and lasting impact

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-06-09

Application Deadline:

2023-06-23

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.