Senior Inside Sales - Canada

At Westinghouse, innovation is in our DNA. We are creative. We think differently. We reimagine the possible across the nuclear industry every day. We continuously work towards providing cutting-edge products and services that are not only needed for today, but for our tomorrow.
Yet, thinking differently must go beyond our technical applications and products. We must incorporate innovation into all aspects of our business. In doing so, we can drive greater efficiency, create greater growth and strengthen our culture.
One area where innovative thinking can be impactful is sustainability. Protecting our planet and restoring our earth are not abstract concepts because of the carbon-free technology our teams create and deploy. From the efficient and economical AP1000 nuclear plant to the new eVinci micro-reactor for remote energy applications, we are leading the way with the development of new nuclear technologies that will enable us to share the benefits of this reliable, clean, safe and economical source of energy for generations to come.
Focused on our customers’ success, Westinghouse is committed to delivering innovative nuclear energy solutions by leveraging our global insights, CANDU expertise, collaborative mindset, and best-in-class technology. We are proud to play a key role in accelerating Canada’s energy sustainability and achieving its net-zero goals.
Fueled by a team of more than 200 experts in 6 offices across Canada, we have been advancing the art and science of nuclear power plant design and operations for more than 60 years. When it comes to operating nuclear power plants, utilities need a partner that understands what it takes to maximize safety, performance, and longevity. Westinghouse is the proven choice for end-to-end services and technologies from fuel manufacturing through to decommissioning and waste management.
The Senior Inside Sales (Canada) will serve as the Westinghouse Parts Business Inside Sales Lead for customers for the Canada and global CANDU markets. In this position, the individual will serve as the Westinghouse Parts Business (WPB) primary customer contact for nuclear utilities by supporting sales while achieving high levels of customer satisfaction. The Individual will have responsibility for cross-discipline decision making that includes the areas of customer interface, engineering, pricing, and supply chain. To help achieve business growth targets, the Individual will coordinate with outside sales managers to track and manage standard sales opportunities as well as identify new or non-traditional opportunities in both current and growing markets.
This opportunity is open to Remote candidate across Canada. Ideal/preferable candidates, though, are based in the greater Toronto, ON region.
Your Day To Day

• Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution.
• Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces.
• Prepare, review, edit, and assist in compilation of various reports relevant to customer satisfaction and internal metrics. Prepare special reports as required with observations, trends, and recommendations to management.
• Working with outside sales management, implement strategic initiatives and identify growth opportunities based on customer interactions, product knowledge, and sales history.
• Other duties as assigned with the goal to improve customer relationship and Westinghouse strategic initiatives
• Support customers by meeting deliverable dates and providing 24/7 emergency support. Prepare for, coordinate, and execute customer site visits in support of Westinghouse products and services to strengthen customer relationships.
• Implement strategic initiatives using identified growth opportunities based on customer interactions, product knowledge, and sales history.
• Manage the forecasting for regional order entry within both the Microsoft D365 and PowerBI platforms.
• Lead or support the development of larger commercial offers by reviewing customer specifications, identifying technical and commercial issues, and generating quotes with valid pricing and lead times.

Who You Are

• Strong data administration skills including experience with Microsoft Office. (Enterprise Resource Planning, specifically Pega and SAP are beneficial)
• Experience with contract review, interpretation, negotiation and amendment as needed.
• Proven sales experience preferred.
• Ideal candidate will have Project Management and Professional Engineering certifications
• 5+ years of Sales, Supply chain, Commercial Offer Development, Proposal Development, or related experience
• Knowledge of applicable technical products and services.
• Project management experience a plus
• Excellent time management, organizational, and communication skills required.
• Working knowledge of database platforms (SAP or Pega are a plus)
• Strong customer service skills.
• Bachelor’s degree (Business, engineering, or supply chain preferred)
• Knowledge of business concepts and business acumen.
• Ability to effectively manage multiple internal and external stakeholders with competing priorities.

Why Westinghouse?
We Enable Our Delivery Of This Vision By Living Our Value System
Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions.

• Customer Focus and Innovation
• Safety and Quality
• Integrity and Trust
• Teamwork and Accountability
• Speed and Passion to Win

In Canada, The Following Are Representative Of What We Offer
Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being.

• Employee and Family Assistance Program
• Employee Referral and Recognition Program
• Incredible opportunity for growth in an innovation driven, global company
• Paid Vacations, Flextime, Sick/Personal and Holidays
• Retirement Savings Plan with Company Match
• Competitive Salary
• We pay 100% of the medical/dental/vision insurance premiums for you and your family
• Educational Reimbursement Program
• We encourage healthy work-life balance and offer flexible schedules and with the potential to work from anywhere in Canada

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com .
EOE of Minorities / Females / Vets / Disability.
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