Parts Sales Professional Jobs

The purpose of this position is to create value by providing the right part, for the right customer need, at the right time, every time. You are the key to that incomparable customer experience everyone is looking for.

Responsibilities

• Handle in-coming parts calls on all product lines;
• Create an atmosphere where customers feel welcome;
• Demonstrate accuracy and attention to detail in all that you do;
• Provide written quotes to customers in a timely fashion and follow up on quotes;
• Inform customer about special deals during sales campaigns;
• Follow up on special orders and advise customers promptly when they are received;
• Keep current on new products and new models and continuously upgrade parts knowledge.
• Assist the customer in determining the required parts using expert knowledge and company resources;
• Serve customers at the parts counter by understanding their requirements and then efficiently locating the correct part to fill their need;
• Improve the likelihood that the customer’s repair is successful by offering advice and inquiring about the need for additional parts typically related to the particular repair;

Required Skills

• Experience using a computerized inventory and ordering system or have skills from another role that could be transferable
• Excellent customer service and customer relationship management skills
• Cheerful disposition, positive “can do” attitude, good public presentation
• Basic mechanical aptitude and knowledge of general parts terminology
• Above average verbal communication
• Willingness to learn new things
• Basic familiarity with agricultural equipment is a bonus, but not required - we can train you!