Anthropologie Sales Associate Jobs

Overview
A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.
Responsibilities
Customer Experience

• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor

Qualifications

• Experience in customer service
• Anthro brand fan
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Experience being a team player

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.