Scheduling Coordinator/Service Coordinator

Are you experienced dispatcher or schedule/service coordinator? The successful candidate must have good strong computer skills (Excel) in order to successfully manage work orders and technician's time. Must have strong verbal and written communication skills as well as highly honed telephone skills to provide excellent customer services.
Advantages

• Monday to Friday
• Location is south Edmonton
• Competitive salary $50,000 to $55,000 based of experience
• Permanent role
• Immediate opportunity

Responsibilities
Review new agreements. Verify customer assets, associated service products and labor requirements to be delivered for each agreement.
Schedule and direct the inspector(s), providing support for their daily work tasks.
Review agreement profitability and notify management of agreements needing a more thorough review where the scope has changed, or a more in-depth price review is needed.
Arrange sub-contracted services and equipment, including rentals.
Plan and schedule service requests (SR) and work packages (WP) and assign to field operatives.
Create Purchase Order Requests
Review job costs such as labor, expense and materials/rental equipment.
Review invoicing details of completed work before moving forward with the invoicing process.
Participate in the agreement base renewal procedure
Review customer reports for accuracy and completeness
Gain a general understanding of the contents of all OSHA, ANSI, CMAA, HMI, NEC and other codes or regulations
Digitally maintain records and data regarding inspections & preventative maintenance services.
Follow and assist in the enforcement of all safety rules and procedures including those established by the customer.
Other duties as assigned.
Qualifications
Previous experience of service coordinator or schedule coordinator
Must be experienced with Excel
Must be able to multi-task and work effectively in a dynamic work environment
Must be comfortable switching rapidly between tasks with no loss in efficiency or effectiveness
Excellent customer service, communication, and interpersonal skills
Ability to work effectively in both a team and independent environment
Knowledge of local geographical areas required
Ability to make fast decisions based on established guidelines and procedures
Excellent organizational and time-management skills
Must be able to prioritize workload based on service demands
Summary
This is a great opportunity for a candidate that is looking for a foot in the door in company that can offer room to grow.
If you think you could be exactly who we are looking for, please reach out directly to us today! This position will not be available for long! Please apply via this application link, alternatively you can email [email protected]
We thank all applicants for applying. Only those who are qualified will be contacted for an interview.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.