Sales Support Representative Jobs

Job Summary:

The Sales Support Representative will assume a key role in supporting the acquisition and onboarding of key customer accounts for the company, with a focus on the North American market.

We are seeking a talented, motivated, and top performer to join our team in this role!.

Primary Responsibilities:

• Support end-to-end process of outbound engagement from lead generation through to securing contractual relationships with new customers
• Market analysis and intelligence
• Support customer audits and other compliance and onboarding requirements.
• Support the completion of all necessary contract documentation including one-time service agreements, master service agreements, vendor setup documentation, and billing for specified accounts
• Support management of existing customer accounts to maintain high degree of customer satisfaction and maintain repeat business
• Support business development engagement efforts for new potential customers/suppliers of spent lithium-ion batteries across North America
• Support activities at industry conferences and tradeshows

Job Qualifications:

• Excellent presentation and verbal communication skills
• Excellent organizational, strategic, planning and implementing skills
• High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
• Able to identify key issues; creatively and strategically overcome internal challenges or obstacles
• Effective attention to detail and a high degree of accuracy
• University Degree in Business, Economics or Engineering preferred
• Exposure to business development and customer management is a plus
• Ability to follow through and complete overlapping projects

Core Competencies:

• Exceptional oral communication, writing and editing skills
• A hands-on approach with a desire to work in a dynamic, mission-driven environment
• Proactive self-starter with an 'owner's mindset'
• Demonstrated interest in cleantech, electric vehicles or renewable energy a plus
• Motivated, methodical, and optimistic
• Consistently delivers quality work on time, with a strong attention to detail
• High-level of integrity and dependability with a strong sense of urgency and results-orientation
• Strong analytical, negotiation and creative problem-solving skills
• Excellent telephone etiquette